4 things to consider when choosing a Managed Service Provider

4 months ago

Whilst there is a saturated market, you should be looking for an MSP that provides you with the core important services. Here are the top 4 things to consider when choosing a Managed Service Provider:

24x7x365 Support

Issues with IT can happen at any time, even outside of business hours. When choosing an MSP consider looking for one that provides 24x7x365 support options. This means if there’s an IT issue outside of business hours, you won’t need to wait until the next business day to get support. Although some MSP’s don’t offer this type of support, here at Milnsbridge, we provide our customers with the option of round the clock service and a dedicated, local helpdesk with unmatched response time.

Reliable Backup & Data Recovery Processes

The true test of a reliable MSP is their backup and data recovery processes. According to the Australian Cyber Security Centre 1 in 3 businesses experience some form of cybercrime, this results in valuable data loss, downtime or potentially the end of your business. Unfortunately, sometimes businesses find out after a data breach that their MSP cannot fully or partially recover their data due to not having the proper systems in place. So, it is essential that when choosing an MSP, you ask about their backup and data recovery services. You can read more about Milnsbridge’s approach here.

Proactive Security Approach

Whilst it is beneficial to have experts available when a problem occurs. An experienced MSP will put a system of proactive security measures in place to prevent these problems before they occur. IT security should be your top priority. Hundreds of businesses experience cybercrime every year but with the right security measures, you can keep your business running smoothly. Discover Milnsbridge’s layered security approach here.


Choosing an MSP isn’t a decision that happens overnight. You should look for an MSP that can provide your business with valuable services but also one that you can see yourself working with for a long time. When you choose an MSP, you are also partnering with a team of experts that are focused on prioritising your business’s needs. Milnsbridge Managed IT has been in business for over 17 years this year. We pride ourselves on being one of the first MSP’s in Sydney and also keeping most of our original customers.

Reach out to Sydney’s best Managed Service Provider today

Call Milnsbridge on 1300 300 293

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