Delivering IT Services for Small Businesses Since 2002

Small Business IT Support Services & Solutions

BENEFITS

managed-it-focus

Focus On Your Work

When you partner with Milnsbridge you get the best IT Support Service for small businesses with over 20 years of consulting experience.

monthly cost

Predictable Costs

Our fixed cost managed service provider plans allow your business to stay on budget and plan ahead without any surprises

flat monthly security

Increased Security

Keep your business protected and running smoothly with Milnsbridge’s multilayered Cybersecurity approach & Business IT Services program

flat-monthly

Efficient

Maintain peak performance and efficiency with the industry leading Business IT company backing your business

Jessica Stanley
Jessica Stanley
October 1, 2022
Very good
Ben Hughes
Ben Hughes
September 28, 2022
Excellent, friendly service. Very knowledgeable and good at what they do. Would recommend!
Jon Fowell
Jon Fowell
September 28, 2022
we have been clients for decades, these guys are brilliant, they have gone above and beyond what was required on many occasions and got us out of many difficulties over a long period
Adam Read
Adam Read
September 28, 2022
We use Milnsbridge at work and we find them to be exceptional in all areas. When you need someone that is helpful, they are there. When you need someone that just gets it done without fuss, they are there. Not only can they do such an exceptional job when you so desperately need it, they pickup the phone straight away and promptly respond to emails as well! I know my boss wouldn't consider using anybody else. Thanks Milnsbridge !
Ms Marjo
Ms Marjo
September 28, 2022
Fantastic service. All the staff are extremely competent in what they do - from my dealings with Accounts as well as the staff on the Help Desk. I have found them extremely patient .....especially having to deal with someone like me who is not so computer literate. I would highly recommend Milnsbridge Managed IT Services. Cheers Marj 🙂
Michelle Phillips
Michelle Phillips
September 28, 2022
Efficient, friendly service. Nothing is a problem for the Milnsbridge team. Accommodating and flexible with IT issues and call outs. Would highly recommend the team for all your personal and professional IT needs!!
Brett Cowley
Brett Cowley
September 27, 2022
Great to have them onboard!
Penrith Lakes
Penrith Lakes
September 27, 2022
Penrith Lakes Development Corporation Ltd have partnered with Milnsbridge for over 20 years. A testament to their personalised service, proactiveness and integrity – from everyday IT enquiries to entire system upgrades. We have worked closely with Milnsbridge since 2002 when Penrith Lakes was the largest sand and gravel quarry in the southern hemisphere, through completion of our quarrying operations in 2015 and now with a smaller team as we enter the final stages of rehabilitation of the site. Milnsbridge are always responsive, helpful, professional, and trustworthy. The team are highly experienced, friendly, and a pleasure to deal with. Penrith Lakes looks forward to continuing our relationship with Milnsbridge as we create an iconic destination to play, relax, work and visit.
Peter Elkhouri
Peter Elkhouri
September 26, 2022
Team at Milnsbridge (Cooper, Mitchell, Kieren) are great. They are always going the extra mile to make sure our IT needs are working smoothly (which is critical for all parts of our business), we have very minimal downtown, and any issues are resolved. If you’re looking for a high quality MSP provider for your company, highly recommended these guys!

CHOOSE THE RIGHT PLAN

Which Small Business IT Support plan do I need?

How much IT support does your business need to make sure all your staff and resources are achieving their maximum productivity? Want to learn more about pricing, read out guide to Managed IT Services pricing.

Core

All the essentials
$ 69 Seat/Month
  • 3 Hours Remote Support
  • Support Hours 8am - 5.30pm M-F
  • Best Effort Response Times
  • Staff Onboarding + Offboarding
  • Microsoft 365 Administration
  • Cyber Security Awareness Training
  • EDR/Antivirus - Endpoint Protection
  • Cloud Hosted Email Security
  • Critical Software + Security Updates
  • Server Performance Monitoring
  • 24 x 7 System Monitoring + Alerts
  • Daily Backup Monitoring
  • Monthly Executive Reports
  • Standard Operating Environment

Growth

Unlimited Support + Security
$ 89 Seat/Month
  • Unlimited Remote + Onsite Support
  • Support Hours 8am - 5.30pm M-F
  • Guaranteed Response Times
  • Staff Onboarding + Offboarding
  • Microsoft 365 Administration
  • Cyber Security Awareness Training
  • EDR/Antivirus - Endpoint Protection
  • Cloud Hosted Email Security
  • Critical Software + Security Updates
  • Server Performance Monitoring
  • 24 x 7 System Monitoring + Alerts
  • Daily Backup Monitoring
  • Monthly Executive Reports
  • Standard Operating Environment
  • Keeper Password Manager
  • Duo Multi Factor Authentication
  • DNS Filter Internet Protection
Popular

Enhanced

Unlimited Support 24x7 + Security
$ 159 Seat/Month
  • Unlimited Remote + Onsite Support
  • 24 Hours Support - 7 Days a Week
  • Priority Response Times
  • Staff Onboarding + Offboarding
  • Microsoft 365 Administration
  • Cyber Security Awareness Training
  • EDR/Antivirus - Endpoint Protection
  • Cloud Hosted Email Security
  • Critical Software + Security Updates
  • Server Performance Monitoring
  • 24 x 7 System Monitoring + Alerts
  • Daily Backup Monitoring
  • Monthly Executive Reports
  • Standard Operating Environment
  • Essential 8 Assess & Report
  • Monthly Vulnerability Scanning
  • Threatlocker Application Control
  • Keeper Password Manager
  • Duo Multi Factor Authentication
  • DNS Filter Internet Protection

Ready to talk Business IT Support?

Looking for a new Small Business IT Services Provider? Let’s chat.

Simply book a 15 minute video call at a time that suits you.


WHAT IS SMALL BUSINESS IT SUPPORT?

Small Business IT Services near me refers to local IT Services provided by a third-party specialist designed specifically to suit the requirements of Small Businesses who would typically not have internal IT expertise.

Based in Sydney, staffed by a team of friendly and helpful full time technicians ready to provide you excellent customer service when you need it. IT Support for small business is available 24 hours a day, 7 days a week (excluding Christmas). 

All first and second level cases are managed directly by the MSP HelpDesk, with third level and beyond cases being escalated to our in-house Engineering team.

Whether its public cloud, private cloud or hybrid cloud services, you can be sure that Milnsbridge has you covered. With our own dedicated data centre cloud facility in the Sydney CBD we host core cloud services for email & web filtering, & managed wi-fi.

Public cloud services for Microsoft 365 (Office 365) and Microsoft Azure cloud services form part of the core cloud offering provided.

More appropriately called Endpoint Detection and Response (EDR) Security today, the humble AntiVirus software now provides an extensive array of features including AV, Malware, Spyware and Ransomware protection

Endpoint Security also provides free website filtering to help protect your systems inside and outside of your network by blocking inappropriate access. We supply, install and support our Endpoint Security suite SentinelOne at not additional cost to you as part of the program.

All key managed IT services are monitored with management agents sending alerts directly to our Service Desk watching over your network security 24×7. Most system issues are discovered, alerted and fixed long before a problem exists.

 

Nearly 20 years of experience has allowed us to develop a very comprehensive Small Business IT Service for businesses in Sydney. 

All users on Growth & Enhanced plans receive Keeper which provides a secure password manager for business. Keeper allows for separate password vaults for business and personal passwords and forms a core part of our Cyber Security approach.

In addition to ensuring all Microsoft patches are up to date we also update a large range of 3rd Party (Non-Microsoft) applications. No more annoying pop-up messages telling you to update anymore. 

Examples of 3rd Party software updated includes Adobe Acrobat, Java, iTunes, and browsers like Firefox and Chrome are also automatically updated to help keep you secure.

Besides getting rid of all the annoying spam, we also eliminate most other email-borne threats before they even reach your mailbox to maintain data security. 

Best of all, your staff can manage their own quarantine and whitelists. Another inclusion of our Managed IT Services plans we’ll supply, configure, and support at no additional cost.

Our team of professional and friendly Senior Engineers can be scheduled to provide fast onsite IT services for small business from the Sydney CBD to the Blue Mountains according to your business requirements. 

Scheduled visits provide your business with the certainty of having an onsite Small Business IT Services near me you can depend on instead of relying on ad hoc support.

We take care of all Microsoft updates including critical security updates and general software updates. 

Updates are personally approved by your dedicated IT Technician in conjunction with your onsite visit schedule to help provide a smooth and seamless updating experience and ensure that your business is fully protected.

Australian businesses need the flexibility to deliver reliable work from home solutions for their employees. 

VPN Access, WFH Setup with supportive team providing onsite and remote support. Small Business IT Support Sydney wide is available for onsite support.

Reduce costly PC replacements. Every HP laptop or HP desktop we install has a fixed price install fee, including onsite installation anywhere in Sydney, so you know exactly what the costs are going to be.

You can take comfort in knowing there will be no additional installation charges. Extra discounts are provided for multiple installations to save you even more, making Milnsbridge the best Small Business IT Support Sydney has to offer.

Why wait for something to break or for someone to notice a problem when it could already have been fixed? There are a lot of different types of problems that can develop, but over time some problems tend to reappear and can easily be fixed automatically. 

Our Monitoring Agents are working 24 hours a day to detect problems and when they do we’ll immediately commence a Self Healing repair for the most common problems.

You’ll receive an Executive Summary report every month detailing every support case, all monitoring actions, cloud backup successes/fails, system numbers, warranties, and benchmarking statistics to see how your business is performing.

Customer Satisfaction Rating
5/5

Proven business record

Our track record over 21 years amongst tech companies in Sydney shows that we do what we promise, operate with transparency and are fully invested in forming long-term relationships where we provide the right Small Business IT Services small businesses need. 

WHEN COMPUTER SUPPORT MATTERS

Percentage of cases responded to within 1 hour
95%

Fast IT Services & SOlutions

Percentage of cases resolved within 1 hour
98%

Let’s get started today – Get in Touch Today

Small Business IT Services

Contact us today to speak with one of our Small Business support services specialists. We can help you understand your business and find the best solution for your needs.

Small Business Computer Support?

Let’s talk and find the perfect IT solution for your business

Need something else?

See other Cloud Services we provide

Trusted by the world’s leading IT companies

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For over 20 years, we’ve been helping Sydney businesses grow. 

Let us help your business today.

CORE

All the essentials
$ 69 Monthly
  • 3 Hours Remote Support
  • Support Hours 8am - 5.30pm M-F
  • Best Effort Response Times
  • Staff Onboarding + Offboarding
  • Microsoft 365 Administration
  • Cyber Security Awareness Training
  • EDR/Antivirus - Endpoint Protection
  • Cloud Hosted Email Security
  • Critical Software + Security Updates
  • Server Performance Monitoring
  • 24 x 7 System Monitoring + Alerts
  • Daily Backup Monitoring
  • Monthly Executive Reports
  • Standard Operating Environment

Growth

Unlimited Support + Security
$ 89 Monthly
  • Unlimited Remote + Onsite Support
  • Support Hours 8am - 5.30pm M-F
  • Guaranteed Response Times
  • Staff Onboarding + Offboarding
  • Microsoft 365 Administration
  • Cyber Security Awareness Training
  • EDR/Antivirus - Endpoint Protection
  • Cloud Hosted Email Security
  • Critical Software + Security Updates
  • Server Performance Monitoring
  • 24 x 7 System Monitoring + Alerts
  • Daily Backup Monitoring
  • Monthly Executive Reports
  • Standard Operating Environment
  • Keeper Password Manager
  • Duo Multi Factor Authentication
  • DNS Filter Internet Protection
Popular

Enhanced

Unlimited Support 24x7 + Security
$ 159 Monthly
  • Unlimited Remote + Onsite Support
  • 24 Hours Support - 7 Days a Week
  • Priority Response Times
  • Staff Onboarding + Offboarding
  • Microsoft 365 Administration
  • Cyber Security Awareness Training
  • EDR/Antivirus - Endpoint Protection
  • Cloud Hosted Email Security
  • Critical Software + Security Updates
  • Server Performance Monitoring
  • 24 x 7 System Monitoring + Alerts
  • Daily Backup Monitoring
  • Monthly Executive Reports
  • Standard Operating Environment
  • Essential 8 Assess & Report
  • Monthly Vulnerability Scanning
  • Threatlocker Application Control
  • Keeper Password Manager
  • Duo Multi Factor Authentication
  • DNS Filter Internet Protection