INDUSTRY

IT for Accounting Firms

Secure managed IT for accounting practices. M365, backup, and tax-season ready.

Talk to a Specialist Book a 30-Minute Call

20sec

Avg Answer

87%

First-Call Fix

Data Breaches

24+

Years Experience

ACCOUNTING IT

Managed IT Built for Accounting Practices

Accounting firms handle some of the most sensitive financial data in any business. Tax file numbers, financial statements, bank details - your clients trust you with everything. Your IT needs to reflect that responsibility.

Milnsbridge supports accounting practices across Sydney with managed IT that prioritises data security, Microsoft 365 productivity, and the reliable performance your team needs during tax season and year-end deadlines.

PRACTICE COMPARISON

What Sydney accounting firms should expect from IT support

Accounting firms comparing IT providers should check these requirements against any provider. The middle column reflects a generic provider without tax-practice context.

Requirement	Generic IT support	Milnsbridge
Tax-season capacity	No seasonal planning	Support that scales through the July deadline peak
Xero and MYOB readiness	Infrastructure only	Support for the platforms and devices practice software runs on
TPB compliance awareness	Not documented	Controls aligned to Tax Practitioners Board expectations
Data sensitivity controls	Basic antivirus	SentinelOne EDR, email security, MFA across systems
Published response times	No SLA published	20-second average phone answer, 13-minute ticket response
Backup and DR	Extra cost, undocumented	Australian-hosted backup with documented RPO/RTO
Pricing transparency	Quote-only	Plans from $109 per seat per month, published

Comparison information is based on publicly available sources and is current to the best of our knowledge at the time of writing. Confirm details directly with any provider before making decisions.

PLAN PRICING

Transparent per-seat pricing for accounting firms

Every Milnsbridge plan is priced per seat per month and published. Core includes limited support. Unlimited support starts with Growth.

Core

$109 /seat/month

SentinelOne EDR and email security
24/7 monitoring and patching
M365 management
3 hours remote support per month

Growth - most popular

$119 /seat/month

Unlimited remote and onsite support
Everything in Core
Cyber awareness training
DNS filtering and password manager

Enhanced

$169 /seat/month

Everything in Growth
24/7 P1 escalations
15-minute P1 response target
Faster response targets on every priority

Core includes limited support (3 hours remote per month). Unlimited support starts with Growth at $119 per seat per month. Compare plans in detail on the pricing page.

WHAT WE DELIVER

IT Services for Accounting Firms

Microsoft 365 Management

Full M365 administration - Exchange, SharePoint, Teams, OneDrive. Your team relies heavily on Excel and Outlook; we ensure they run flawlessly with proper licensing and configuration.

Data Security & Compliance

Encrypted communications, DLP policies to prevent accidental data sharing, and Tax Practitioners Board (TPB)-aligned security practices to protect client information.

Cloud Backup

Automated backup of practice management data, M365 mailboxes, and file servers. Cove Backup with tested recovery so you can restore any file, any time.

Remote & Hybrid Work

Secure remote access for accountants working from home or client sites. VPN, Conditional Access, and managed devices ensure security regardless of location.

Want to See How This Works for Your Firm?

We'll assess your current setup and show you exactly what we'd change. No obligation.

Talk to a Specialist Book a 30-Minute Call

TAX SEASON READY

IT That Scales When You Need It Most

Tax season means longer hours, more staff, and zero tolerance for IT downtime. An email outage or slow system during EOFY isn't just frustrating - it costs your practice real revenue.

Our per-seat pricing lets you onboard seasonal staff quickly - provisioned same-day with M365 accounts, practice management access, and all the tools they need. When the season ends, scale back.

With <20-second average answer times and 87% first-call resolution, we keep your team productive when every hour counts.

FAQ

Questions From Accounting Practices

Do you support Xero, MYOB, and practice management software?

We support the infrastructure and devices that run your practice software - whether that's Xero, MYOB, Reckon, CCH, or any cloud-based platform. We handle the IT so your tools work reliably.

How do you handle Tax Practitioners Board (TPB) compliance for IT?

We implement security controls aligned with TPB expectations - MFA (available as an add-on), encrypted data at rest and in transit, access controls, backup procedures, and incident response plans.

Can staff work securely from home?

Yes. We deploy Conditional Access policies, managed devices via Intune, and secure VPN access. Staff can work from anywhere with the same security posture as the office.

What happens if we have an IT emergency during tax season?

Our average answer time is 20 seconds. For Enhanced plan clients, P1 issues get 15-minute response 24/7. We prioritise keeping your team productive during peak periods.

What backup and disaster recovery do you provide for accounting firms?

We provide comprehensive backup covering M365 data, endpoint backup, and full disaster recovery with defined RPO and RTO targets. Tax season is critical for accounting firms, so our backup schedules are tuned for peak-period data protection. Learn more about our cyber security services.

What is your response time for IT support?

Our Sydney-based help desk averages a 20-second answer time with 98% first-call resolution. During tax season we provide priority support to ensure your team stays productive when it matters most.

Do you provide IT procurement for accounting practices?

Yes. We source hardware, manage software licensing including Xero, MYOB and practice management platforms, and handle workstation procurement with Sydney-based delivery and setup.

WHY MILNSBRIDGE