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IT Solutions Penrith
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Supporting Penrith Businesses for over 22 Years
Business IT Support Penrith
5/5
5 Star Google Reviews - IT Support Penrith
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BENEFITS
Local Support Team
When you partner with Milnsbridge you'll receive the same Managed IT Penrith NSW business have enjoyed for over 22 Years
Network Services
Our monthly fixed cost Managed IT Solutions Penrith plans allow your business to consistently stay on budget and plan ahead without any surprises
Security Services
Keep your business computer network protected and running smoothly with Milnsbridge’s multilayered IT security approach
Disaster Recovery
Increase productivity, maintain peak performance, and efficiency, with industry leading Penrith IT Service backing your local small business
Ready to talk? Let’s jump on a video call for 15 minutes
Looking for local IT support services in Penrith? To check if we’re best IT services Penrith has to offer
Simply book a 15 minute video call at a time that suits you.
CHOOSE THE RIGHT PLAN
Which IT support plan does your business need?
What network services does your small and medium business actually need to make sure all your staff and resources are achieving their maximum productivity? Providing the best small business IT support, Milnsbridge provides 3 flexible managed services plans.
CORE
All the essentials
$
69
Seat/Month
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3 Hours Remote Support
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Support Hours 8am - 5.30pm M-F
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Best Effort Response Times
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Staff Onboarding + Offboarding
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Microsoft 365 Administration
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Free IT Security Training Program
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Antivirus - Endpoint Protection
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Cloud Hosted Email Security
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Critical Software + Security Updates
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Server Performance Monitoring
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24 x 7 System Monitoring + Alerts
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Daily Backup Monitoring
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Monthly Executive Reports
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Standard Operating Environment
Growth
Unlimited Support + Security
$
89
Seat/Month
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Unlimited Remote + Onsite Support
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Support Hours 8am - 5.30pm M-F
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Guaranteed Response Times
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Staff Onboarding + Offboarding
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Microsoft 365 Administration
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Free IT Security Training Program
-
Antivirus - Endpoint Protection
-
Cloud Hosted Email Security
-
Critical Software + Security Updates
-
Server Performance Monitoring
-
24 x 7 System Monitoring + Alerts
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Daily Backup Monitoring
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Monthly Executive Reports
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Standard Operating Environment
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Keeper Password Manager
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Duo Multi Factor Authentication
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DNS Filter Internet Protection
Popular
Enhanced
Unlimited Support 24x7 + Security
$
159
Seat/Month
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Unlimited Remote + Onsite Support
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24 Hours Support - 7 Days a Week
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Priority Response Times
-
Staff Onboarding + Offboarding
-
Microsoft 365 Administration
-
Free IT Security Training Program
-
Antivirus - Endpoint Protection
-
Cloud Hosted Email Security
-
Critical Software + Security Updates
-
Server Performance Monitoring
-
24 x 7 System Monitoring + Alerts
-
Daily Backup Monitoring
-
Monthly Executive Reports
-
Standard Operating Environment
-
Essential 8 Assess & Report
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Monthly Vulnerability Scanning
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Threatlocker Application Control
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Keeper Password Manager
-
Duo Multi Factor Authentication
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DNS Filter Internet Protection
MANAGED IT SERVICES PENRITH – MONTHLY PLAN BENEFITS
Join the growing list of Penrith companies enjoying the benefits offered by Milnsbridge including data security auditing, technology planning, budgeting assistance, licensing management and our exclusive Outsourced CIO
Based in Sydney NSW at the foot of the Blue Mountains our full time IT HelpDesk support team is staffed by a great team of friendly and helpful technicians ready to provide you assistance when you need it. IT Support is available 24 hours a day, 7 days a week (excluding Christmas).
All first and second level cases are managed directly by the HelpDesk, with third level and beyond cases being escalated to our in-house Engineering team. Customer service is the teams No.1 focus.
More appropriately called Endpoint Security today, the humble AntiVirus software now provides an extensive array of features including AntiVirus, Malware, Spyware and Ransomware protection. Endpoint Security Services also provides free website filtering to help protect your systems inside and outside of your network by blocking inappropriate access. Best of all we will install and support our Endpoint Security suite SentinelOne at no additional cost to you.
All key managed IT services are monitored from our data centre with management agents sending communication info and alerts directly to our Service Desk watching over your network 24×7. Most system issues are discovered, alerted and fixed long before a problem exists ensuring disaster recovery options are available.
For over 22 years we’ve providing local IT support service as a Managed Service Provider to Penrith Businesses which has allowed us to develop a very comprehensive Automated Computer Maintenance program to eliminate problems before they begin. Our Management Agents work 24×7 keeping an eye on your systems and ensuring they’re always in perfect running order.
In addition to ensuring all cutting edge Microsoft patching is up to date we also patch a large range of 3rd Party (Non-Microsoft) applications. No more annoying pop-up messages telling you to update anymore. Examples of 3rd Party software updated includes Adobe Acrobat, Java, iTunes, and browsers like Firefox and Chrome are also automatically updated to help keep you secure.
Besides getting rid of all the annoying spam, we also eliminate many other email-borne threats before they even reach your mailbox. Best of all, your staff can manage and view their own quarantine and whitelists. Another free inclusion of our infrastructure plans we’ll configure and support at no additional cost.
Our team of professional and friendly Senior Engineers can be scheduled to provide onsite Managed IT Services in Penrith, Western Sydney through to the Blue Mountains including computer repairs for local businesses.
Scheduled maintenance visits provide your business with the certainty of an onsite IT Technician being available to assist staff on a regular basis.
Our industry leading remote management system takes care of all Microsoft updates including critical security updates and general software updates. Updates are personally approved by your dedicated IT Technician in conjunction with your onsite visit schedule to help provide a smooth and seamless updating experience.
Every HP Business laptop or desktop we install we install in Penrith includes a fixed price fee, including onsite installation anywhere in Sydney, so you know exactly what the costs are going to be allowing you to take comfort in knowing there will be no additional installation charges. Extra discounts are provided for multiple installations to save you even more. Penrith computers for business use. Read our Guide to Managed IT Services to learn more.
Why wait for something to break or for someone to notice a problem when it could already have been fixed? There are a lot of different types of problems that can develop, but over time some problems tend to reappear and can easily be fixed automatically. Our Monitoring Agents are working 24 hours a day to detect problems and when they do we’ll immediately commence a Self Healing repair for the most common problems.
You’ll receive an Executive Summary report every month providing a complete overview of services and solutions detailing every support case & services including all monitoring actions, managed backup successes/fails, system numbers and benchmarking statistics to see how your business is performing compared to the rest of our clients.
Customer's rating
5/5
Managed IT Penrith
Our track record shows that we do what we promise, operate with transparency and are fully invested in forming long-term relationships where we provide the right business IT solutions Penrith small businesses need.
WHEN RESPONSE TIME MATTERS
Percentage of Servicedesk cases responded to within 1 hour
95%
fix it quick
Percentage of Servicedesk cases resolved within 1 hour
98%
Business IT Support Penrith
Let’s talk and find the perfect IT Support solution for your business
Trusted by the world’s leading IT companies
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Business IT Support Services – IT Support Penrith – Penrith IT Company servicing businesses in Penrith, St Marys, Kingswood, Jamisontown, Emu Plains, Blaxland, Springwood, Lawson, Katoomba & Nepean Blue Mountains.
