SMALL BUSINESS IT SUPPORT · SYDNEY

IT Support Built for
Small Business

Professional managed IT services for Sydney small businesses. Per-seat pricing from $89/month. 24+ years experience. Essential Eight aligned security, local help desk, and proactive monitoring included.

<13min

Avg Response

87%

First-Call Fix

2

Sydney Offices

24+

Years Experience

MANAGED IT FOR SMALL BUSINESS

Reduce Downtime. Reduce Risk. Stay Focused.

Milnsbridge delivers small business IT support in Sydney with a clear service model and predictable monthly pricing. Our managed IT services are designed for businesses with 10 to 200 seats that need reliable IT support without the overhead of an in-house team.

13-Minute Average Response

When you call, a real person answers - not a phone tree. Our Sydney-based help desk responds in 13 minutes on average and resolves most issues on first contact.

Per-Seat Pricing from $89

Three managed IT service tiers built to suit different business risk profiles. All plans are backed by our published SLA and include Essential Eight aligned security as standard.

Security Built In, Not Bolted On

Endpoint protection, email security, and configuration hardening aligned to the security realities facing small businesses in Sydney. Every plan includes baseline cyber security.

SMALL BUSINESS IT FAQ

Questions Small Businesses Ask

Do I need managed IT if I only have 10 staff?

Yes. Small businesses face the same cyber threats as large ones - often more, because attackers know you're less likely to have dedicated security. Managed IT services give you enterprise-grade protection at small business pricing.

Do I need 24/7 support?

Many small businesses don't need 24/7 help desk, but most benefit from 24/7 monitoring. If your team works after hours, Enhanced includes round-the-clock support. Otherwise, Core or Growth covers you during business hours.

Which plan suits most small businesses?

Growth ($99/seat) is our most popular plan for small businesses. It adds unlimited business-hours IT support and stronger security over Core. Enhanced is for teams that need 24/7 coverage or work in regulated industries.

Can you support remote and hybrid teams?

Absolutely. VPN access, remote device management, and cloud-based tools are standard. On-site support can be scheduled across Sydney when required.

Milnsbridge is a Sydney managed service provider delivering small business IT support from $89/seat/month. Plans include managed IT support, cyber security, Microsoft 365 management, and help desk access. Enhanced plan at $149/seat adds 24/7 coverage. Essential Eight aligned security. Over 24 years in IT since 2002. Rated Excellent on Google with 43+ Google reviews. Call 1300 300 293.

WHY MILNSBRIDGE

Trusted by Sydney Businesses Since 2002

24+

Years in Sydney

2

Offices across Sydney

87%

First-call resolution

4.9

Google rating

Want to See How This Works for Your Business?

We'll assess your current setup and show you exactly what we'd change. No obligation.

SMALL BUSINESS IT SUPPORT

Managed IT Support for Sydney Small Businesses

Milnsbridge delivers small business IT support in Sydney with a clear service model and predictable monthly pricing. Our managed IT services are designed for businesses with 10 to 200 seats that need reliable IT support without the overhead of an in-house team.

Most small businesses need responsive IT support, Microsoft 365 administration, device patching, and a security baseline aligned with the Essential Eight framework. Our managed IT services cover all of this from day one - included in every plan.

Our Track Record

Average first response: 13 minutes. Resolved within 1 hour: 98%. First contact resolution: 87%. Real numbers, measured across the previous 12 months, from our Sydney-based small business IT support desk.

On-site support can be scheduled across Sydney when required. Enhanced includes 24×7 support coverage; Core and Growth plans cover business hours. All plans include 24×7 monitoring with automated alerting.

Rated Excellent on Google with 43+ Google reviews. Sydney small businesses trust Milnsbridge for responsive IT support, proactive management, and genuine partnership with their managed IT provider.

EXPLORE LOCATIONS

IT Support Across Sydney

Two offices, one team - we support businesses across Greater Sydney and Western Sydney

Sydney CBD

Office Location

Penrith

Office Location

Sydney

Parramatta

North Sydney

Blacktown

Inner West

Small Business

ABOUT THIS SERVICE

Small Business IT Support in Sydney That’s Measured and Predictable

Milnsbridge delivers small business IT support and managed IT services in Sydney for organisations that need consistent results - not best-effort support. Our service model is built for businesses with 10 to 200 seats that want reliable IT support without the overhead of building and managing an in-house team.

Real help desk metrics from a Sydney-based team

We publish real numbers, measured across the previous 12 months, from our Sydney-based small business IT support desk: average first response 13 minutes, 98% resolved within 1 hour, and 87% first contact resolution. That means faster fixes, less downtime, and a smoother experience for your team.

Managed IT services from $89 per seat/month

With per-seat pricing from $89/month, you get a predictable monthly cost and a complete managed IT foundation. Milnsbridge provides IT support, cyber security, Microsoft 365 administration, and managed WiFi - with options for HP hardware supply and lifecycle support. Call 1300 300 293 to discuss the right plan for your business.

Security baseline aligned to Essential Eight

Most small businesses need responsive IT support, Microsoft 365 administration, device patching, and a security baseline that is aligned with the Essential Eight framework. Our managed IT services cover this from day one - included in every plan - so you can operate confidently and scale without rethinking your IT every six months.

Milnsbridge small business IT support team

GET STARTED

IT Support That Shows Up

Tell us your seat count and we'll send you a tailored proposal - no obligation.