Managed IT Services

Award Winning IT Support Emu Plains

BENEFITS

focus
Focus On Your Work

When you partner with Milnsbridge you leave the Managed IT Services hassles to us so you can do what you do best

monthly cost
Predictable Costs

Our monthly fixed cost IT support services allow your business to consistently stay on budget and plan ahead without any surprises

flat monthly security
Increased Security

Keep your business protected and running smoothly with Milnsbridge’s multilayered IT security approach & business IT support services

flat-monthly
Efficient

Maintain peak performance and efficiency with industry leading Managed IT Services backing your business

5/5

Customer Reviews - IT Support Emu Plains

MANAGED IT SERVICES PLAN BENEFITS

Join the growing list of companies enjoying the benefits offered by Milnsbridge Managed IT Services including security auditing, technology planning, budgeting assistance, and licensing management

Based in Emu Plains at the foot of the Blue Mountains our IT Support Service is staffed by a team of friendly and helpful technicians ready to provide you assistance when you need it. IT Support is available 24 hours a day, 7 days a week (excluding Christmas). All first and second level cases are managed directly by the HelpDesk, with third level and beyond cases being escalated to our in-house Engineering team.

More appropriately called Endpoint Detection and Response (EDR) Security today, the humble AntiVirus software now provides an extensive array of features including AV, Malware, Spyware and Ransomware protection. Endpoint Security also provides free website filtering to help protect your systems inside and outside of your network by blocking inappropriate access. We supply, install and support our Endpoint Security suite at not additional cost to you as part of the program.

All key managed IT services are monitored with management agents sending alerts directly to our Service Desk watching over your network 24×7. Most system issues are discovered, alerted and fixed long before a problem exists.

Nearly 20 years of experience has allowed us to develop a very comprehensive Managed IT Security Service. All users receive Milnsbridge Passportal which provides a secure password manager for business. Passportal allows for separate password vaults for business and personal passwords.

In addition to ensuring all Microsoft patches are up to date we also update a large range of 3rd Party (Non-Microsoft) applications. No more annoying pop-up messages telling you to update anymore. Examples of 3rd Party software updated includes Adobe Acrobat, Java, iTunes, and browsers like Firefox and Chrome are also automatically updated to help keep you secure.

Besides getting rid of all the annoying spam, we also eliminate most other email-borne threats before they even reach your mailbox. Best of all, your staff can manage their own quarantine and whitelists. Another inclusion of our plans we’ll supply, configure, and support at no additional cost.

Our team of professional and friendly Senior Engineers can be scheduled to provide fast onsite IT support in Emu Plains on a daily, weekly, fortnightly or monthly basis. Scheduled visits provide your business with the certainty of having an onsite Managed IT Services company you can depend on.

We take care of all Microsoft updates including critical security updates and general software updates. Updates are personally approved by your dedicated IT Technician in conjunction with your onsite visit schedule to help provide a smooth and seamless updating experience.

Every Business needs the flexibility to deliver reliable work from home solutions for their employees. VPN Access, WFH Setup with onsite and remote support. Secure Remote Working Platform.

Every HP Business laptop or desktop we install has a fixed price install fee, including onsite installation anywhere in Sydney, so you know exactly what the costs are going to be, allowing you to take comfort in knowing there will be no additional installation charges. Extra discounts are provided for multiple installations to save you even more.

Why wait for something to break or for someone to notice a problem when it could already have been fixed? There are a lot of different types of problems that can develop, but over time some problems tend to reappear and can easily be fixed automatically. Our Monitoring Agents are working 24 hours a day to detect problems and when they do we’ll immediately commence a Self Healing repair for the most common problems.

You’ll receive an Executive Summary report every month detailing every support case, all monitoring actions, managed backup successes/fails, system numbers, warranties, and benchmarking statistics to see how your business is performing.

We’re so sure you’ll love our Managed IT Services we don’t see a need for lengthy lock-in contracts. If you’re not happy all we ask for is 30 days notice. An IT Company Sydney can rely on.

CHOOSE THE RIGHT PLAN

Which Managed IT Services plan do I need?

How much support does
your business need to make sure all your staff and resources are
achieving their maximum productivity? With the best IT Support Emu Plains has to offer, Milnsbridge offer 3 streamlined plans, each providing all the Managed IT Services benefits.

PLAN

GOLD
From $39 user

Make IT support simple with our Gold Support plan. Effective IT support is vital to keeping your staff productive and helping your business to grow and thrive. With a generous support allowance included, our Gold Managed IT Services plan is ideal for those looking for the best IT support Emu Plains wide.

PLAN

PLATINUM
From $59 user

A comprehensive, all-inclusive managed IT services covering all your IT support needs. With unlimited remote and onsite IT support Sydney wide, an included bi-monthly onsite maintenance visit and a host of inclusions our Platinum Managed IT Services plan ensures your business achieves and surpasses its strategic objectives.

PLAN

CUSTOM

Scheduled Onsite IT Support and Maintenance options are also available. Choose from bi-monthly, monthly, fortnightly or weekly onsite visits from reliable and certified IT Support Technicians.

Customer Satisfaction Rating
5/5

Proven track record

Our track record shows that we do what we promise, operate with transparency and are fully invested in forming long-term relationships where we provide the right IT Support Emu Plains businesses need to flourish. 

WHEN RESPONSE TIME MATTERS

Percentage of cases responded to within 1 hour
95%

fix it quick

Percentage of cases resolved within 1 hour
98%

Let’s Get Started

IT Support Emu Plains

Get in touch today and speak with one of our friendly staff. 

Need IT Support Emu Plains?

Let’s talk and find the perfect solution for your business

Need something else?

See other Managed IT Services we provide

Trusted by the world’s leading IT companies

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For nearly 20 years, we’ve been helping businesses. 

Let us help you today.