How is managed IT pricing calculated

Pricing is per seat, per month. A seat generally aligns to a user with managed devices and support coverage. The estimate applies the 10 seat minimum.

What does the 10 seat minimum mean

If you have fewer than 10 users, the monthly minimum still applies. This supports a consistent service baseline, monitoring, reporting, and operational overhead.

What is included in the managed IT plans

Each plan includes a defined baseline of managed services. Support hours and response targets are published in the pricing specification and the Pricing and SLA page.

Do you offer 24x7 support

Unlimited 24x7 coverage is included in Enhanced. For Core and Growth, 24x7 coverage is available as a paid add-on, with business-hours support included by default.

Do you offer month to month contracts

We offer flexible terms depending on scope, environment, and commercial requirements. We will outline inclusions, exclusions, and term options as part of the proposal.

Is onboarding included in the monthly price

No. Onboarding is typically a once-off project scoped to your environment so we can set a stable baseline, confirm security controls, and transition without disruption.

Do you support Microsoft 365 licensing and device procurement

Yes. We can supply and manage Microsoft 365 licensing, as well as procurement, configuration and lifecycle management for business devices.

Can you tailor the plan to our environment

Yes. We keep plan pricing clear, then scope upgrades and projects separately where your environment requires it. This avoids hidden costs and unclear inclusions.

Where can I review plan SLA targets

Plan-specific SLA targets are published on the Pricing and SLA page. You can review them before requesting a quote.

What locations do you support

We support organisations across Sydney, including Sydney CBD and Western Sydney, and we also support businesses across NSW depending on requirements.

CYBER SECURITY

Managed Email Security

Reduce phishing, malware and spoofing risk with managed policies, monitoring and reporting.

Talk to a Specialist Book a 30-Minute Call

<13min

Avg Response

87%

First-Call Fix

Aligned

24+

Years Experience

EMAIL PROTECTION

Managed Email Security for Small and Medium Businesses

Reduce phishing, malware and spoofing risk with managed policies, monitoring and reporting, supported by optional domain protection uplift.

We harden policies, reduce gaps in domain protection, and keep configuration maintained with clear reporting.

EMAIL SECURITY SCOPE

What Is Included

What you will gain

Reduced phishing exposure through layered filtering and policies
Fewer spoofing incidents with domain protection uplift where needed
Clear reporting non-technical managers can understand
Better alignment between controls and user training
Faster remediation through managed alert handling

What is included

Filtering for phishing, malware and risky attachments
Policies aligned to your risk profile and environment
Account protection - supports MFA and safer access patterns
Domain protection - Managed DMARC options to reduce spoofing
Visibility - reporting focused on actions and trends

Want to See How This Works for Your Business?

We'll assess your current setup and show you exactly what we'd change. No obligation.

Talk to a Specialist Book a 30-Minute Call

DELIVERY MODEL

How We Deliver Email Security

We harden policies, reduce gaps in domain protection, and keep configuration maintained with clear reporting.

Baseline

Confirm mail platform, sending systems and high-risk user groups. Identify common phishing patterns.

Harden

Apply filtering and policy controls, standardise rules and document exceptions with approvals.

Maintain and report

Review trends, handle alerts and provide reporting that managers can act on.

FAQ

Email Security Questions

What does managed email security cover?

Protection against phishing, malware, risky attachments and account compromise attempts, with policy management and reporting.

Do you protect Microsoft 365 mailboxes?

Yes. We support Microsoft 365 environments with layered email security controls and ongoing management.

Do you implement DMARC, SPF and DKIM?

Yes. We provide Managed DMARC to improve domain protection and reduce spoofing, including SPF and DKIM alignment and ongoing monitoring.

How do you reduce phishing risk?

We use filtering, policy controls and user awareness training, supported by MFA and password management as part of a layered approach.

Can you work with our existing email security tools?

Usually. We assess your current setup and decide what to retain or improve based on effectiveness and reporting requirements.

How do you report on email security?

Reporting focuses on outcomes, trends and actions taken, designed for business owners and managers.

WHY MILNSBRIDGE

Trusted by Sydney Businesses Since 2002

24+

Years experience

Essential Eight aligned

87%

First-call resolution

<13min

Average response time

EXPLORE MORE

Cyber Security Resources

Hub

Cyber security services

Plans, scope, uplift modules and the full FAQ set.

Essential Eight

Essential Eight overview

What it is, why it matters, and the eight strategies in plain English.

Essential Eight

Essential Eight assessment

Establish a baseline and receive a prioritised uplift roadmap.

Essential Eight

Essential Eight uplift program

A staged delivery model with milestones and progress reporting.

Capability

Endpoint protection

EDR deployment, hardening, monitoring and reporting.

Capability

ThreatLocker

Application control and allowlisting to block unauthorised software.

Capability

Duo MFA

Multi-factor authentication rollout and management.

Capability

Managed DMARC

Domain protection to reduce email spoofing risk.

Strategic add-on

Managed FortiGate

Firewall monitoring, updates and change control.

Capability

Cloud backup and recovery

Independent backup, disaster recovery, and Microsoft 365 protection.

Capability

Microsoft 365 backup

Independent backup for Exchange, SharePoint, OneDrive and Teams.

Capability

Incident response

Triage, containment, recovery and uplift actions.

Roadmap

SMB1001 readiness

A structured path beyond Essential Eight foundations.

SECURITY SERVICES

Explore Our Cyber Security Solutions

Comprehensive protection for Sydney businesses

EMAIL SECURITY

Ready to Secure Your Email?

We'll configure, monitor, and manage your email security so your team can focus on work, not phishing.

Talk to a Specialist Book a 30-Minute Call