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WHAT IS IT
Managed IT Security Services
Milnsbridge partners with you by engaging to fully understanding your needs, enriching your business with tailored solutions.
Emergency Response
When a Cyber attack occurs the most important element is the speed and effectiveness of the response. Milnsbridge can provide both on-site and remote response to threats and incident investigation, reducing the incident’s impact on your organization and allowing for the fastest remediation timeframes.
Whilst prevention is always better than the cure, sometimes things happen, but how you respond to those things is often the difference between successfully recovering or the event becoming an extinction event for your business. Developing a structured and well prepared Emergency Response Plan can make all the difference.
Emergency Response > Incident Response
Immediate incident resolution, minimisation of operational impact and restoration of normal operations are core components of the initial response.
We will work with you to develop a custom incident response plan for your business to suit your business based on your business processes.
Emergency Response > Remediation Services
Based on the findings discovered during the initial incident response, a custom remediation plan will be designed and implemented.
The remediation plan will be used to fully restore business operations and include solutions to ensure the attack is not repeated and the threat has been eliminated.
Emergency Response > Forensic Analysis
Understanding both how and why the Cyber attack was carried out is crucial to ensuring operational services are restored in the fastest possible manner
Detailed forensic analysis will continue well after the threat has been resolved to understand how to better protect your business from future attacks
Emergency Response > Emergency Support
Onsite and remote support technicians are on standby to provide emergency IT support services
Server and Endpoint supply/restore services, network reconstructions, continuity of business planning and delivery
Managed IT Security
Managed IT Security Services are a natural extension of our core Managed Services offering. Whereas Managed Services represents the core management and monitoring of devices, Managed Security adds another layer of protection which is more dynamic and proactive with the focus on securing and protecting the business rather than just devices.
Combining a suite of effective security products, security services and management processes which are continuously reviewed and improved ensures active management of all aspects of IT Security resulting in less downtime and a vastly improved capability to respond to cyber attacks from both outside and inside your organisation
Managed IT Security > Threat Intelligence
Central to managing Threat Intelligence is providing an effective Security Information and Event Management tool (SIEM). An effective SIEM allows realtime collation and analysis of events from multiple sources in order to evaluate threat levels and provide automated responses.
Our effective Threat Intelligence framework is comprised of several security methods to help improve threat management detection and response, such as continuously updated threat intelligence feeds providing the constant receipt of organised, analysed, and refined information on potential or current attacks. Threat Monitor automatically collates risky user and asset information and depicts user and device behavior to help SMBs identify attacker tactics, techniques and procedures (TTPs), It also offers automated timelines and out-of-the-box threat detection to help SMBs accelerate threat response and remediation.
Managed IT Security > Endpoint Protection
Traditional Anti-Virus endpoint protection is no longer satisfactory to deal with today’s dynamic and ever-changing security threats posed due to the definition based methods used
An active, autonomous solution is needed to identify threats that have not yet been included in a definition file update. Using the latest AI technology protection is provided Pre-execution, On-execution and Post-execution to protect, detect and restore.
Managed IT Security > Firewall Protection
Threat protection, intrusion prevention, web filtering and application control are the core elements of an effective firewall solution to secure the perimeter of the network
Next-generation firewalls utilise purpose-built security processors and threat intelligence security services from AI-powered labs to deliver top-rated protection, with high performance inspection of clear-texted and encrypted traffic.
Managed IT Security > Email & Identity
Utilising multi layer inbound and outbound email scanning provides an effective mechanism for the detection and blocking of malicious email traffic before it reaches the users mailbox.
Identity management and security is a core component to our Managed Security offering consisting of Multi-Factor Authentication for all key services and systems. User and password management solutions provide a streamlined and robust identity management concept.
Security Assessments
In order to securely protect your business, its necessary to conduct a comprehensive IT Security Audit to identify where the risks are. This assessment needs to take into consideration all aspects of operations to identify areas of risk beyond device and software security.
Whilst a security assessment will typically identify common vulnerabilities due to patching, aging operating systems or poor configuration most assessments fail to consider the risks inherent in business processes or the risk presented by internal users. Given that the majority of security incidents are the result of user mistakes or carelessness, particular focus is required to ensure these risks are identified and training is provided.
Security Assessments > Security Auditing
Threat intelligence scanning is used to identify sensitive data kept locally on PCs and Servers such as password, credit card numbers, banking details, etc.
An audit points out the vulnerabilities that could lead to a data breach. Whether the biggest risks come from email or from malicious web downloads, IT Security Auditing will help you tighten your security when you need it most
Security Assessments > Assessments
An IT Security Assessment is a much broader analysis of the vulnerabilities which exists beyond the devices connected on your network and includes assessing staff, physical security and business processes.
A key element of a security assessment is the ability to recover, or survive a major security breach in your business. Just having backups is no longer enough, they need to be protected and verified to ensure your ability to recover following a breach.
Security Assessments > Data Loss Prevention
Before systems can be implemented to prevent the loss of data it is first necessary to identify which data is most valuable to the business. By assessing what constitutes valuable data an appropriate plan can be devised for its protection.
Once identified, a range of controls can be put into place to manage Data Loss Prevention (DLP) via email, USB devices and the network perimeter. DLP solutions not only help you prevent data loss, but to also discover who is transmitting sensitive company data.
Security Assessments > Solution Design and Implementation
The first step after completing an IT security assessment is a Solution Design to address the vulnerabilities discovered in both the physical and virtual environments of your business.
Implementing security upgrades resulting from the IT Assessment is the logical outcome. Conducting a review and failing to implement the recommendations leaves your business vulnerable and at constant risk. We will help you to implement the recommendations and help you to ensure the risks are assessed regularly moving forward.
Compliance & Testing
Configuration compliance is the cornerstone element of an effective security policy ensuring that all configurations comply with company policies. The basis for compliance is a minimum supported version and patch level of each managed application which is then monitored and remediated as product lifecycles expire to maintain the highest level of security. Whilst compliant software and patch versions are a great start its really important to manage the configuration to ensure compliance with security policies.
Ongoing testing is the best way to make sure ongoing compliance for both devices and users is adhered to. Whilst testing device configurations is simple enough, testing user compliance is more difficult, and absolutely necessary since users are often the weakest link in any security configuration. To avoid costly security breaches we recommend conducting regular user testing as well as structured penetration testing to verify structural integrity.
Compliance & Testing > Patch Management & Version Control
Patch Management is one of the most basic elements of avoiding IT security breaches. Once a security vulnerability is identified hackers are only too happy to exploit it on unpatched systems. Of particular interest are exploits in Microsoft Products and common 3rd party apps such as Acrobat and web browsers.
Patch management is great for products currently supported by the creators, but once support for a product goes End of Life (EOL) there are no more patches and an upgrade is the only way to remain secure.
Compliance & Testing > Penetration Testing
There’s no better way to secure your business than testing how secure it really is. Penetration testing allows for the establishment of an IT security baseline to identify immediate risks.
Regular testing and analysis is the best way to ensure ongoing compliance and avoid introducing new security vulnerabilities undetected.
Compliance & Testing > User behaviour testing & education
The vast majority of security breaches are the result of user behaviour. Whether that’s simply carelessness, lack of training, or even malicious behaviour, its something that needs to be identified and managed. Spear Phishing testing is a great way to identify your most risky users so they can be targeted for education and training regarding IT security risks.
The identification of risky users and the provision of education and training materials is central to ensuring user compliance with your business security policies and reducing security breaches.
Compliance & Testing > Privileged Access Management (PAM)
Access management is the cornerstone of an effective IT security policy. The first key element is who has what access, now and in the future, particularly who has access to administrative accounts and restricting access as much as possible.
Most importantly, when considering access management, a business needs to not only restrict access, but to also ensure that the access which has been granted is secured appropriately through controls such as password difficulty and multi factor authentication.
Emergency Response
Emergency Response
When a Cyber attack occurs the most important element is the speed and effectiveness of the response. Milnsbridge can provide both on-site and remote response to threats and incident investigation, reducing the incident’s impact on your organization and allowing for the fastest remediation timeframes.
Whilst prevention is always better than the cure, sometimes things happen, but how you respond to those things is often the difference between successfully recovering or the event becoming an extinction event for your business. Developing a structured and well prepared Emergency Response Plan can make all the difference.
Speak to one of our friendly and experienced team:
1300 300 293
Incident response
Emergency Response > Incident response
Immediate incident resolution, minimisation of operational impact and restoration of normal operations are core components of the initial response.
We will work with you to develop a custom incident response plan for your business to suit your business based on your business processes.
Speak to one of our friendly and experienced team:
1300 300 293
Remediation services
Emergency Response > Remediation services
Based on the findings discovered during the initial incident response, a custom remediation plan will be designed and implemented.
The remediation plan will be used to fully restore business operations and include solutions to ensure the attack is not repeated and the threat has been eliminated.
Speak to one of our friendly and experienced team:
1300 300 293
Forensic analysis
Emergency Response > Forensic analysis
Understanding both how and why the Cyber attack was carried out is crucial to ensuring operational services are restored in the fastest possible manner
Detailed forensic analysis will continue well after the threat has been resolved to understand how to better protect your business from future attacks
Speak to one of our friendly and experienced team:
1300 300 293
Emergency support
Emergency Response > Emergency support
Onsite and remote support technicians are on standby to provide emergency IT support services
Server and Endpoint supply/restore services, network reconstructions, continuity of business planning and delivery
Speak to one of our friendly and experienced team:
1300 300 293
Managed IT Security
Managed IT Security
Managed IT Security Services are a natural extension of our core Managed Services offering. Whereas Managed Services represents the core management and monitoring of devices, Managed Security adds another layer of protection which is more dynamic and proactive with the focus on securing and protecting the business rather than just devices.
Combining a suite of effective security products, security services and management processes which are continuously reviewed and improved ensures active management of all aspects of IT Security resulting in less downtime and a vastly improved capability to respond to cyber attacks from both outside and inside your organisation
Speak to one of our friendly and experienced team:
1300 300 293
Threat Intelligence
Managed IT Security > Threat Intelligence
Central to managing Threat Intelligence is providing an effective Security Information and Event Management tool (SIEM). An effective SIEM allows realtime collation and analysis of events from multiple sources in order to evaluate threat levels and provide automated responses.
Our effective Threat Intelligence framework is comprised of several security methods to help improve threat management detection and response, such as continuously updated threat intelligence feeds providing the constant receipt of organised, analysed, and refined information on potential or current attacks. Threat Monitor automatically collates risky user and asset information and depicts user and device behavior to help SMBs identify attacker tactics, techniques and procedures (TTPs), It also offers automated timelines and out-of-the-box threat detection to help SMBs accelerate threat response and remediation.
Speak to one of our friendly and experienced team:
1300 300 293
Endpoint Protection
Managed IT Security > Endpoint Protection
Traditional Anti-Virus endpoint protection is no longer satisfactory to deal with today’s dynamic and ever-changing security threats posed due to the definition based methods used
An active, autonomous solution is needed to identify threats that have not yet been included in a definition file update. Using the latest AI technology protection is provided Pre-execution, On-execution and Post-execution to protect, detect and restore.
Speak to one of our friendly and experienced team:
1300 300 293
Firewall Protection
Managed IT Security > Firewall Protection
Threat protection, intrusion prevention, web filtering and application control are the core elements of an effective firewall solution to secure the perimeter of the network
Next-generation firewalls utilise purpose-built security processors and threat intelligence security services from AI-powered labs to deliver top-rated protection, with high performance inspection of clear-texted and encrypted traffic.
Speak to one of our friendly and experienced team:
1300 300 293
Email & Identity
Managed IT Security > Email & Identity
Utilising multi layer inbound and outbound email scanning provides an effective mechanism for the detection and blocking of malicious email traffic before it reaches the users mailbox.
Identity management and security is a core component to our Managed Security offering consisting of Multi-Factor Authentication for all key services and systems. User and password management solutions provide a streamlined and robust identity management concept.
Speak to one of our friendly and experienced team:
1300 300 293
Security Assessments
Security Assessments
In order to securely protect your business, its necessary to conduct a comprehensive IT Security Audit to identify where the risks are. This assessment needs to take into consideration all aspects of operations to identify areas of risk beyond device and software security.
Whilst a security assessment will typically identify common vulnerabilities due to patching, aging operating systems or poor configuration most assessments fail to consider the risks inherent in business processes or the risk presented by internal users. Given that the majority of security incidents are the result of user mistakes or carelessness, particular focus is required to ensure these risks are identified and training is provided.
Speak to one of our friendly and experienced team:
1300 300 293
Security Auditing
Security Assessments > Security Auditing
Threat intelligence scanning is used to identify sensitive data kept locally on PCs and Servers such as password, credit card numbers, banking details, etc.
An audit points out the vulnerabilities that could lead to a data breach. Whether the biggest risks come from email or from malicious web downloads, IT Security Auditing will help you tighten your security when you need it most
Speak to one of our friendly and experienced team:
1300 300 293
Assessments
Security Assessments > Assessments
An IT Security Assessment is a much broader analysis of the vulnerabilities which exists beyond the devices connected on your network and includes assessing staff, physical security and business processes.
A key element of a security assessment is the ability to recover, or survive a major security breach in your business. Just having backups is no longer enough, they need to be protected and verified to ensure your ability to recover following a breach.
Speak to one of our friendly and experienced team:
1300 300 293
Data Loss Prevention
Security Assessments > Data Loss Prevention
Before systems can be implemented to prevent the loss of data it is first necessary to identify which data is most valuable to the business. By assessing what constitutes valuable data an appropriate plan can be devised for its protection.
Once identified, a range of controls can be put into place to manage Data Loss Prevention (DLP) via email, USB devices and the network perimeter. DLP solutions not only help you prevent data loss, but to also discover who is transmitting sensitive company data.
Speak to one of our friendly and experienced team:
1300 300 293
Solution Design and Implementation
Security Assessments > Solution Design and Implementation
The first step after completing an IT security assessment is a Solution Design to address the vulnerabilities discovered in both the physical and virtual environments of your business.
Implementing security upgrades resulting from the IT Assessment is the logical outcome. Conducting a review and failing to implement the recommendations leaves your business vulnerable and at constant risk. We will help you to implement the recommendations and help you to ensure the risks are assessed regularly moving forward.
Speak to one of our friendly and experienced team:
1300 300 293
Compliance & Testing
Compliance & Testing
Configuration compliance is the cornerstone element of an effective security policy ensuring that all configurations comply with company policies. The basis for compliance is a minimum supported version and patch level of each managed application which is then monitored and remediated as product lifecycles expire to maintain the highest level of security. Whilst compliant software and patch versions are a great start its really important to manage the configuration to ensure compliance with security policies.
Ongoing testing is the best way to make sure ongoing compliance for both devices and users is adhered to. Whilst testing device configurations is simple enough, testing user compliance is more difficult, and absolutely necessary since users are often the weakest link in any security configuration. To avoid costly security breaches we recommend conducting regular user testing as well as structured penetration testing to verify structural integrity.
Speak to one of our friendly and experienced team:
1300 300 293
Patch Management & Version Control
Compliance & Testing > Patch Management & Version Control
Patch Management is one of the most basic elements of avoiding IT security breaches. Once a security vulnerability is identified hackers are only too happy to exploit it on unpatched systems. Of particular interest are exploits in Microsoft Products and common 3rd party apps such as Acrobat and web browsers.
Patch management is great for products currently supported by the creators, but once support for a product goes End of Life (EOL) there are no more patches and an upgrade is the only way to remain secure.
Speak to one of our friendly and experienced team:
1300 300 293
Penetration Testing
Compliance & Testing > Penetration Testing
There’s no better way to secure your business than testing how secure it really is. Penetration testing allows for the establishment of an IT security baseline to identify immediate risks.
Regular testing and analysis is the best way to ensure ongoing compliance and avoid introducing new security vulnerabilities undetected.
Speak to one of our friendly and experienced team:
1300 300 293
User behaviour testing & education
Compliance & Testing > User behaviour testing & education
The vast majority of security breaches are the result of user behaviour. Whether that’s simply carelessness, lack of training, or even malicious behaviour, its something that needs to be identified and managed. Spear Phishing testing is a great way to identify your most risky users so they can be targeted for education and training regarding IT security risks.
The identification of risky users and the provision of education and training materials is central to ensuring user compliance with your business security policies and reducing security breaches.
Speak to one of our friendly and experienced team:
1300 300 293
Privileged Access Management (PAM)
Compliance & Testing > Privileged Access Management (PAM)
Access management is the cornerstone of an effective IT security policy. The first key element is who has what access, now and in the future, particularly who has access to administrative accounts and restricting access as much as possible.
Most importantly, when considering access management, a business needs to not only restrict access, but to also ensure that the access which has been granted is secured appropriately through controls such as password difficulty and multi factor authentication.
Speak to one of our friendly and experienced team:
1300 300 293
Emergency Response
When a Cyber attack occurs the most important element is the speed and effectiveness of the response. Milnsbridge can provide both on-site and remote response to threats and incident investigation, reducing the incident’s impact on your organization and allowing for the fastest remediation timeframes.
Whilst prevention is always better than the cure, sometimes things happen, but how you respond to those things is often the difference between successfully recovering or the event becoming an extinction event for your business. Developing a structured and well prepared Emergency Response Plan can make all the difference.
Speak to one of our friendly and experienced team:
1300 300 293
Immediate incident resolution, minimisation of operational impact and restoration of normal operations are core components of the initial response.
We will work with you to develop a custom incident response plan for your business to suit your business based on your business processes.
Speak to one of our friendly and experienced team:
1300 300 293
Based on the findings discovered during the initial incident response, a custom remediation plan will be designed and implemented.
The remediation plan will be used to fully restore business operations and include solutions to ensure the attack is not repeated and the threat has been eliminated.
Speak to one of our friendly and experienced team:
1300 300 293
Understanding both how and why the Cyber attack was carried out is crucial to ensuring operational services are restored in the fastest possible manner
Detailed forensic analysis will continue well after the threat has been resolved to understand how to better protect your business from future attacks
Speak to one of our friendly and experienced team:
1300 300 293
Onsite and remote support technicians are on standby to provide emergency IT support services
Server and Endpoint supply/restore services, network reconstructions, continuity of business planning and delivery
Speak to one of our friendly and experienced team:
1300 300 293
Managed IT Security
Managed IT Security Services are a natural extension of our core Managed Services offering. Whereas Managed Services represents the core management and monitoring of devices, Managed Security adds another layer of protection which is more dynamic and proactive with the focus on securing and protecting the business rather than just devices.
Combining a suite of effective security products, security services and management processes which are continuously reviewed and improved ensures active management of all aspects of IT Security resulting in less downtime and a vastly improved capability to respond to cyber attacks from both outside and inside your organisation
Speak to one of our friendly and experienced team:
1300 300 293
Central to managing Threat Intelligence is providing an effective Security Information and Event Management tool (SIEM). An effective SIEM allows realtime collation and analysis of events from multiple sources in order to evaluate threat levels and provide automated responses.
Our effective Threat Intelligence framework is comprised of several security methods to help improve threat management detection and response, such as continuously updated threat intelligence feeds providing the constant receipt of organised, analysed, and refined information on potential or current attacks. Threat Monitor automatically collates risky user and asset information and depicts user and device behavior to help SMBs identify attacker tactics, techniques and procedures (TTPs), It also offers automated timelines and out-of-the-box threat detection to help SMBs accelerate threat response and remediation.
Speak to one of our friendly and experienced team:
1300 300 293
Traditional Anti-Virus endpoint protection is no longer satisfactory to deal with today’s dynamic and ever-changing security threats posed due to the definition based methods used
An active, autonomous solution is needed to identify threats that have not yet been included in a definition file update. Using the latest AI technology protection is provided Pre-execution, On-execution and Post-execution to protect, detect and restore.
Speak to one of our friendly and experienced team:
1300 300 293
Threat protection, intrusion prevention, web filtering and application control are the core elements of an effective firewall solution to secure the perimeter of the network
Next-generation firewalls utilise purpose-built security processors and threat intelligence security services from AI-powered labs to deliver top-rated protection, with high performance inspection of clear-texted and encrypted traffic.
Speak to one of our friendly and experienced team:
1300 300 293
Utilising multi layer inbound and outbound email scanning provides an effective mechanism for the detection and blocking of malicious email traffic before it reaches the users mailbox.
Identity management and security is a core component to our Managed Security offering consisting of Multi-Factor Authentication for all key services and systems. User and password management solutions provide a streamlined and robust identity management concept.
Speak to one of our friendly and experienced team:
1300 300 293
Security Assessments
In order to securely protect your business, its necessary to conduct a comprehensive IT Security Audit to identify where the risks are. This assessment needs to take into consideration all aspects of operations to identify areas of risk beyond device and software security.
Whilst a security assessment will typically identify common vulnerabilities due to patching, aging operating systems or poor configuration most assessments fail to consider the risks inherent in business processes or the risk presented by internal users. Given that the majority of security incidents are the result of user mistakes or carelessness, particular focus is required to ensure these risks are identified and training is provided.
Speak to one of our friendly and experienced team:
1300 300 293
Threat intelligence scanning is used to identify sensitive data kept locally on PCs and Servers such as password, credit card numbers, banking details, etc.
An audit points out the vulnerabilities that could lead to a data breach. Whether the biggest risks come from email or from malicious web downloads, IT Security Auditing will help you tighten your security when you need it most
Speak to one of our friendly and experienced team:
1300 300 293
An IT Security Assessment is a much broader analysis of the vulnerabilities which exists beyond the devices connected on your network and includes assessing staff, physical security and business processes.
A key element of a security assessment is the ability to recover, or survive a major security breach in your business. Just having backups is no longer enough, they need to be protected and verified to ensure your ability to recover following a breach.
Speak to one of our friendly and experienced team:
1300 300 293
Before systems can be implemented to prevent the loss of data it is first necessary to identify which data is most valuable to the business. By assessing what constitutes valuable data an appropriate plan can be devised for its protection.
Once identified, a range of controls can be put into place to manage Data Loss Prevention (DLP) via email, USB devices and the network perimeter. DLP solutions not only help you prevent data loss, but to also discover who is transmitting sensitive company data.
Speak to one of our friendly and experienced team:
1300 300 293
The first step after completing an IT security assessment is a Solution Design to address the vulnerabilities discovered in both the physical and virtual environments of your business.
Implementing security upgrades resulting from the IT Assessment is the logical outcome. Conducting a review and failing to implement the recommendations leaves your business vulnerable and at constant risk. We will help you to implement the recommendations and help you to ensure the risks are assessed regularly moving forward.
Speak to one of our friendly and experienced team:
1300 300 293
Compliance & Testing
Configuration compliance is the cornerstone element of an effective security policy ensuring that all configurations comply with company policies. The basis for compliance is a minimum supported version and patch level of each managed application which is then monitored and remediated as product lifecycles expire to maintain the highest level of security. Whilst compliant software and patch versions are a great start its really important to manage the configuration to ensure compliance with security policies.
Ongoing testing is the best way to make sure ongoing compliance for both devices and users is adhered to. Whilst testing device configurations is simple enough, testing user compliance is more difficult, and absolutely necessary since users are often the weakest link in any security configuration. To avoid costly security breaches we recommend conducting regular user testing as well as structured penetration testing to verify structural integrity.
Patch Management is one of the most basic elements of avoiding IT security breaches. Once a security vulnerability is identified hackers are only too happy to exploit it on unpatched systems. Of particular interest are exploits in Microsoft Products and common 3rd party apps such as Acrobat and web browsers.
Patch management is great for products currently supported by the creators, but once support for a product goes End of Life (EOL) there are no more patches and an upgrade is the only way to remain secure.
Speak to one of our friendly and experienced team:
1300 300 293
There’s no better way to secure your business than testing how secure it really is. Penetration testing allows for the establishment of an IT security baseline to identify immediate risks.
Regular testing and analysis is the best way to ensure ongoing compliance and avoid introducing new security vulnerabilities undetected.
Speak to one of our friendly and experienced team:
1300 300 293
The vast majority of security breaches are the result of user behaviour. Whether that’s simply carelessness, lack of training, or even malicious behaviour, its something that needs to be identified and managed. Spear Phishing testing is a great way to identify your most risky users so they can be targeted for education and training regarding IT security risks.
The identification of risky users and the provision of education and training materials is central to ensuring user compliance with your business security policies and reducing security breaches.
Speak to one of our friendly and experienced team:
1300 300 293
Access management is the cornerstone of an effective IT security policy. The first key element is who has what access, now and in the future, particularly who has access to administrative accounts and restricting access as much as possible.
Most importantly, when considering access management, a business needs to not only restrict access, but to also ensure that the access which has been granted is secured appropriately through controls such as password difficulty and multi factor authentication.
Speak to one of our friendly and experienced team:
1300 300 293
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Our track record shows that we do what we promise, operate with transparency and are fully invested in forming long-term relationships where we provide the right IT platforms for our clients to flourish.
WHEN RESPONSE TIME MATTERS
Percentage of Servicedesk cases responded to within 1 hour
95%
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Percentage of Servicedesk cases resolved within 1 hour
98%
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Managed IT Security Services
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