Trusted by over 1850 local business users to Protect & Support their IT

IT Support Penrith

5/5

5 Star Google Reviews - IT Support Penrith

BENEFITS

managed-it-focus

Focus On Your Work

When you partner with Milnsbridge you'll receive the same IT support Penrith business have enjoyed for over 20 Years

monthly cost

Predictable Costs

Our monthly fixed cost technical support plans allow your business to consistently stay on budget and plan ahead without any surprises

flat monthly security

Increased Security

Keep your business computer network protected and running smoothly with Milnsbridge’s multilayered IT security approach

flat-monthly

Efficient

Increase productivity, maintain peak performance, and efficiency, with industry leading Penrith IT Support Services backing your local small business

Ready to talk? Let’s jump on a video call for 15 minutes

We choose not to work with every business that’s looking for a new IT support company. We need to make sure you’re a good fit for us, while you’re checking we’re a good fit for you.

The next step is to book a 15 minute video call at a time that suits you. There’s no obligation to buy anything, ever. Here’s our live calendar:


CHOOSE THE RIGHT PLAN

Which IT support plan does your business need?

What Information Technology services does your small business actually need to make sure all your staff and resources are achieving their maximum productivity? Providing the best small business IT support Penrith has to offer, Milnsbridge provides 2 flexible monthly plans

PLAN

PLATINUM

A comprehensive, all-inclusive managed IT solution covering all your IT support needs. With unlimited remote and onsite support, an included bi-monthly onsite maintenance visit and a host of inclusions our Platinum IT Support Penrith ensures your business achieves and surpasses its strategic objectives.

PLAN

CUSTOM

Scheduled Onsite IT Support and Maintenance options are also available. Choose from bi-monthly, monthly, fortnightly or weekly onsite visits from reliable and certified IT Technicians.

Get Your Free Email HackJack Book

Email HackJack is an essential read for every business owner and manager. It explains common cyber security concepts in plain english.

It also reveals how these days, every Sydney business can be hacked. Hackers don’t hunt specific targets any more. They use automated scripts to target ALL businesses, ALL the time.

Email HackJack also shows you the best way to defend your business. There are a large number of measures you could use to protect yourself.

The real trick is finding the correct mix that suits your business. One that robustly protects you, without interrupting how your staff get their work done.

I’m giving away free copies of my book Email HackJack for two reasons. First to educate you about how email is the gateway to most cyber crime, and also to act as an introduction to us and our services. We look after over 1850 business users in Sydney, keeping them safe from hackers.

Claim Your Free Book Today

Order your free copy today and read about David and how he became a victim of a scam and the rollercoaster ride of emotions he was taken on after the breach. As you can imagine the first questions he asked himself didn’t come with answers: How? How?? How???

Whilst this story is fictional, it also tells truth. You hear far too often in the news about large corporations being breached, but sadly you never hear of the hundreds, thousands of small businesses that are also attacked.

The book only takes 20 minutes to read.

Order your hardcopy today and we’ll send it out in the mail, absolutely free. If you don’t to wait we’ll also send you a free eBook copy by email for immediate reading at your leisure.

MONTHLY PLAN BENEFITS

Join the growing list of Penrith companies enjoying the benefits offered by Milnsbridge including security auditing, technology planning, budgeting assistance, licensing management and our exclusive Outsourced CIO

Based in Emu Plains at the foot of the Blue Mountains our full time IT HelpDesk is staffed by a great team of friendly and helpful technicians ready to provide you assistance when you need it. IT Support is available 24 hours a day, 7 days a week (excluding Christmas). 

All first and second level cases are managed directly by the HelpDesk, with third level and beyond cases being escalated to our in-house Engineering team. Customer service is the teams No.1 focus.

More appropriately called Endpoint Security today, the humble AntiVirus software now provides an extensive array of features including AntiVirus, Malware, Spyware and Ransomware protection. Endpoint Security also provides free website filtering to help protect your systems inside and outside of your network by blocking inappropriate access. Best of all we will install and support our Endpoint Security suite at not additional cost to you.

All key managed IT services are monitored from our data centre with management agents sending alerts directly to our Service Desk watching over your network 24×7. Most system issues are discovered, alerted and fixed long before a problem exists.

Nearly 20 years of experience has allowed us to develop a very comprehensive Automated Computer Maintenance program to eliminate problems before they begin. Our Management Agents work 24×7 keeping an eye on your systems and ensuring they’re always in perfect running order.

In addition to ensuring all Microsoft patching is up to date we also patch a large range of 3rd Party (Non-Microsoft) applications. No more annoying pop-up messages telling you to update anymore. Examples of 3rd Party software updated includes Adobe Acrobat, Java, iTunes, and browsers like Firefox and Chrome are also automatically updated to help keep you secure.

Besides getting rid of all the annoying spam, we also eliminate many other email-borne threats before they even reach your mailbox. Best of all, your staff can manage their own quarantine and whitelists. Another free inclusion of our plans we’ll configure and support at no additional cost.

Our team of professional and friendly Senior Engineers can be scheduled to provide onsite IT support Penrith, Western Sydney through to the Eastern Suburbs including computer repairs for local businesses. 

Scheduled maintenance visits provide your business with the certainty of an onsite IT Technician being available to assist staff on a regular basis.

Our industry leading remote management system takes care of all Microsoft updates including critical security updates and general software updates. Updates are personally approved by your dedicated IT Technician in conjunction with your onsite visit schedule to help provide a smooth and seamless updating experience.

Every HP Business laptop or desktop we install includes a fixed price fee, including onsite installation anywhere in Sydney, so you know exactly what the costs are going to be allowing you to take comfort in knowing there will be no additional installation charges. Extra discounts are provided for multiple installations to save you even more. Penrith computers for business use. Check Terms of Service for details.

Why wait for something to break or for someone to notice a problem when it could already have been fixed? There are a lot of different types of problems that can develop, but over time some problems tend to reappear and can easily be fixed automatically. Our Monitoring Agents are working 24 hours a day to detect problems and when they do we’ll immediately commence a Self Healing repair for the most common problems.

You’ll receive an Executive Summary report every month detailing every support case & services including all monitoring actions, managed backup successes/fails, system numbers and benchmarking statistics to see how your business is performing compared to the rest of our clients.

We’re so sure you’ll agree we’re the best IT company Penrith has, providing quality Managed IT Penrith wide, that we don’t see a need for lengthy tie in contracts. If you’re not happy all we ask for is 30 days notice.

Customer's rating
5/5

IT Services Penrith

Our track record shows that we do what we promise, operate with transparency and are fully invested in forming long-term relationships where we provide the right business IT solutions Penrith businesses need. 

WHEN RESPONSE TIME MATTERS

Percentage of Servicedesk cases responded to within 1 hour
95%

fix it quick

Percentage of Servicedesk cases resolved within 1 hour
98%

LET’S GET STARTED

Penrith Computer Support

Send us a message today and one of our friendly staff will be in touch shortly.

Business Computer Support Penrith

Let’s talk and find the perfect solution for your business

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Trusted by the world’s leading IT companies

Business IT Solutions – IT Support Penrith – Local IT Services Company servicing businesses in Penrith, St Marys, Kingswood, Jamisontown, Emu Plains, Blaxland, Springwood, Lawson, Katoomba & Nepean Blue Mountains.

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For over 20 years, we’ve been helping businesses. 

Let us help your business today.