HEALTHCARE IT
When Your IT Goes Down, Chairs Stop
Orthodontic practices run on specialised software, digital imaging, and patient management platforms. A network outage during a scan. A server crash that locks out patient records. A ransomware attack that triggers mandatory breach notification.
Every hour of downtime is empty chairs, frustrated patients, and lost revenue. Milnsbridge manages your IT so your team stays focused on patient care - not troubleshooting printers and network issues.
WHY PRACTICES SWITCH
The IT Problems We Solve Every Day
Imaging Systems Go Dark
CBCT scanners, intraoral cameras, and OPG units need reliable network infrastructure. When the connection drops mid-scan, the whole schedule backs up. We design networks that keep imaging running.
Patient Data at Risk
Orthodontic records include 3D scans, treatment plans, and payment details. The Australian Privacy Act requires breach notification within 30 days. We encrypt, back up, and monitor so you never have to make that call.
Multi-Site Chaos
Running two or more practice locations with different systems, different logins, and no centralised management? We unify your IT across every site - same security, same access, same support.
WHAT WE DELIVER
IT Services for Orthodontic Practices
Want to See How It Works for Your Practice?
We'll assess your current setup, identify risks, and show you exactly what changes. No obligation, no jargon.
WHY MILNSBRIDGE
Built for Practices Like Yours
24+
Years managing IT for Sydney businesses
E8
Essential Eight aligned security on every plan
87%
First-call resolution rate across all tickets
$89
Per seat/month. No hidden costs, no lock-in surprises
COMMON QUESTIONS
FAQ
Do you support orthodontic-specific software like Dolphin and OMS?
Yes. We support the major orthodontic practice management platforms including OMS, Dolphin Imaging, CS WinOMS, and others. We handle server optimisation, workstation configuration, and ongoing maintenance so your clinical software runs reliably.
How do you handle patient data security and compliance?
Every plan includes encryption, multi-factor authentication, endpoint protection, and daily backups. We align to the Essential Eight framework and Australian Privacy Principles. If you need compliance documentation for audits, we provide it.
Can you support multiple practice locations?
Yes. We manage multi-site practices with centralised IT - same security policies, same access controls, secure connectivity between locations, and a single point of contact for all support.
What does the onboarding process look like?
We start with a full IT assessment of your practice - hardware, software, security, and workflows. Then we build a transition plan that migrates your systems with zero disruption to patient appointments. Most practices are fully onboarded within 30 days.
NEXT STEPS
Want to See How This Fits Your Business?
Managed IT Services
See what's included in our per-seat plans and how we run IT operations for Sydney businesses.
Explore Managed ITCyber Security
Understand the security controls we build into every managed plan and the uplift options.
Explore CyberPricing & Fit
Review published plan pricing and SLA targets, then book a quick discovery call.
View PricingEXPLORE INDUSTRIES
Industries We Serve
Managed IT tailored to your sector with industry-specific compliance and security
RELATED SERVICES
WE SERVICE ALL OF SYDNEY
Local IT Support Near You
Two offices, one team - managed IT support across Greater Sydney
