How is managed IT pricing calculated

Pricing is per seat, per month. A seat generally aligns to a user with managed devices and support coverage. The estimate applies the 10 seat minimum.

What does the 10 seat minimum mean

If you have fewer than 10 users, the monthly minimum still applies. This supports a consistent service baseline, monitoring, reporting, and operational overhead.

What is included in the managed IT plans

Each plan includes a defined baseline of managed services. Support hours and response targets are published in the pricing specification and the Pricing and SLA page.

Do you offer 24x7 support

Unlimited 24x7 coverage is included in Enhanced. For Core and Growth, 24x7 coverage is available as a paid add-on, with business-hours support included by default.

Do you offer month to month contracts

We offer flexible terms depending on scope, environment, and commercial requirements. We will outline inclusions, exclusions, and term options as part of the proposal.

Is onboarding included in the monthly price

No. Onboarding is typically a once-off project scoped to your environment so we can set a stable baseline, confirm security controls, and transition without disruption.

Do you support Microsoft 365 licensing and device procurement

Yes. We can supply and manage Microsoft 365 licensing, as well as procurement, configuration and lifecycle management for business devices.

Can you tailor the plan to our environment

Yes. We keep plan pricing clear, then scope upgrades and projects separately where your environment requires it. This avoids hidden costs and unclear inclusions.

Where can I review plan SLA targets

Plan-specific SLA targets are published on the Pricing and SLA page. You can review them before requesting a quote.

What locations do you support

We support organisations across Sydney, including Sydney CBD and Western Sydney, and we also support businesses across NSW depending on requirements.

ARCHITECTURE & DESIGN IT

Managed IT for Architecture and Design Firms

High-performance IT infrastructure for firms running CAD, BIM and design workloads. We keep your creative tools running and your project files secure.

24+supporting Sydney businesses

13 minaverage response time

98%resolved within 1 hour

$89per seat/month from

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WHY MILNSBRIDGE

IT Built for Design Workloads

Architecture and design firms depend on high-performance workstations, large file collaboration, and reliable connectivity. When Revit crashes or your NAS goes down, billable hours evaporate. We provide managed IT that understands design workflows, with workstation procurement through our HP partnership, cloud storage and backup for large project files, and proactive monitoring that catches problems before they affect your team.

Workstation Procurement & Support

HP Amplify Synergy Partner with access to Z-series workstations and EliteBook mobile workstations configured for CAD and BIM workloads.

Large File Collaboration

SharePoint, OneDrive and network storage configured for large file workflows. Sync policies tuned for design file sizes.

Cloud Backup & DR

Project files backed up daily to Australian data centres. Disaster recovery options to protect against data loss on active projects.

Network Performance

Office networking designed for high-bandwidth workflows. Managed WiFi, switches and firewalls sized for design studio environments.

Licensing Management

Microsoft 365, Adobe Creative Cloud and Autodesk licensing tracked and managed as part of your IT asset register.

Security Without Friction

Essential Eight aligned security that protects IP and client project data without slowing down creative workflows.

Not Sure Where to Start?

We will assess your environment and recommend the right plan - no obligation, no pressure.

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FAQ

Common Questions

Do you support Revit, AutoCAD and BIM software?

We support the infrastructure that runs these applications, including workstation provisioning, performance optimisation, licensing and backup. We do not provide application-level training.

Can you spec workstations for our team?

Yes. As an HP Amplify Synergy Partner, we can recommend and procure Z-series workstations and mobile workstations configured for your specific software requirements.

How do you handle large file backup?

We configure cloud backup policies tuned for large project files, with incremental backups to minimise bandwidth impact during work hours.

Do you support multi-site architecture firms?

Yes. We support multi-site environments with consistent security policies, VPN or SD-WAN connectivity, and centralised management across all offices.

TRUSTED PARTNER

Over 24 Years Supporting Sydney Businesses

Two offices in Sydney CBD and Penrith. Microsoft Partner, Fortinet Advocate Partner, HP Amplify Synergy Partner. 43+ Google Reviews from our Sydney clients.

EXPLORE INDUSTRIES

Industries We Serve

Managed IT tailored to your sector with industry-specific compliance and security

Private Equity

Civil Construction

Defence

Accounting

Legal

Financial Services

Orthodontic

Not-for-Profit

NDIS Providers

Architecture

Manufacturing

Warehousing

Healthcare

RELATED SERVICES

Managed IT Services →Pricing & SLA →Cloud Backup →Cloud Services →

WE SERVICE ALL OF SYDNEY

Local IT Support Near You

Two offices, one team - managed IT support across Greater Sydney

Sydney

Sydney CBD

Penrith

Parramatta

North Sydney

Blacktown

Inner West

Milnsbridge managed IT for architecture practices

GET STARTED

Ready to Talk?

Tell us about your organisation and we will send you a tailored proposal - no obligation.

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