Securing Sydney businesses since 2002

Managed FortiGate firewall support for VPN, perimeter security and safer internet access

Configuration management, updates, monitoring and change control for FortiGate environments, aligned to a practical Essential Eight uplift approach.

Sydney and Western Sydney

Managed FortiGate firewall support for VPN, perimeter security and safer internet access

Configuration management, updates, monitoring and change control for FortiGate environments, aligned to a practical Essential Eight uplift approach.

Minimum seats 10. Typical contract term is 12 months.

At a glance

Managed FortiGate scope

  • Rule management with approvals and change control
  • Updates firmware and subscription management where applicable
  • Monitoring health, connectivity and alert handling
  • Secure VPN support for remote access where required

What you will gain

  • Reduced exposure from unmanaged firewall rules
  • Safer remote access through managed VPN configuration
  • Lower outage risk via controlled updates and monitoring
  • Clear documentation of key firewall settings and exceptions
  • Better incident response through maintained perimeter controls

What is included

  • Configuration management rule base and policy settings
  • Change control approvals for risk-impacting changes
  • Monitoring health and alert handling
  • Firmware and subscriptions managed where applicable
  • Reporting summary of changes and observations

Key facts

Clear scope for citations

Coverage and engagement
  • Area served Sydney and Western Sydney, with NSW coverage
  • Client fit typically 10 to 200 seats
  • Minimum seats 10
  • Term typical contract term is 12 months
Firewall management
  • Approvals applied to risk-impacting rule changes
  • Monitoring health and connectivity oversight
  • VPN support where remote access is required
  • Reporting change summaries and recommendations

Delivery Model

How we manage FortiGate firewalls

We standardise configuration, implement change control, and keep firmware and rules maintained to reduce avoidable risk.

1 Baseline

Review current rules, VPN settings, subscriptions and topology. Identify high-risk exposures and quick wins.

2 Standardise

Apply consistent policy structure, admin access controls and logging settings. Document exceptions with approvals.

3 Maintain

Manage changes, oversee health, and schedule updates safely with rollback planning where applicable.

Support & Guidance

Managed FortiGate FAQs

Clear answers for owners and managers evaluating managed firewall operations, VPN support and change control.

Do you manage rule changes and approvals

Yes. We manage policy changes with change control and approvals for risk-impacting requests.

Do you support FortiGate VPN for remote access

Yes. We support VPN configuration and maintenance where remote access is required.

Do you handle firmware updates

Yes, where applicable. Updates are planned to reduce disruption, with rollback considerations where appropriate.

Can you manage our existing FortiGate

Usually, yes. We confirm model, licensing, and current configuration during onboarding.

How does this relate to managed cyber security

Firewall management supports perimeter security and safer remote access as part of a layered security program aligned to Essential Eight uplift priorities.

Do you provide reporting

Yes. Reporting can include a summary of changes, observed risks and recommended improvements.

Keep perimeter controls maintained

We will confirm firewall scope, implement change control, and align the FortiGate configuration to your risk profile.

Minimum seats 10. Typical contract term is 12 months.

Trusted partner of the world’s leading information technology companies

Managed IT Service Plans: Transparent Per-Seat Pricing

Three tiers built to suit different business risk profiles, growth goals, and support needs. All plans are backed by our Australian team and guaranteed SLAs.

Core
Essential managed IT support for smaller teams looking to move beyond break-fix IT and establish a secure foundation.
$89 per seat per month (ex GST)
Minimum 10 seats.
Enhanced
Premium support and security for complex, high-risk, or always-on environments, including unlimited 24x7 support coverage.
$149 per seat per month (ex GST)
Minimum 10 seats.

Cybersecurity services in Sydney

Let’s talk and find the perfect Cybersecurity solution for your business

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CORE

All the essentials
$ 89 Monthly
  • 3 Hours Remote Support
  • Support Hours 8am - 5.30pm M-F
  • Best Effort Response Times
  • Staff Onboarding + Offboarding
  • Microsoft 365 Administration
  • EDR/Antivirus - Endpoint Protection
  • Cloud Hosted Email Security
  • Critical Software + Security Updates
  • Server Performance Monitoring
  • 24 x 7 System Monitoring + Alerts
  • Daily Backup Monitoring
  • Monthly Executive Reports
  • Standard Operating Environment

Growth

Unlimited Support + Security
$ 99 Monthly
  • Unlimited Remote + Onsite Support
  • Support Hours 8am - 5.30pm M-F
  • Guaranteed Response Times
  • Staff Onboarding + Offboarding
  • Microsoft 365 Administration
  • Cyber Security Awareness Training
  • EDR/Antivirus - Endpoint Protection
  • Secure Password Manager
  • DNS Filter Internet Protection
  • Cloud Hosted Email Security
  • Critical Software + Security Updates
  • Server Performance Monitoring
  • 24 x 7 System Monitoring + Alerts
  • Daily Backup Monitoring
  • Monthly Executive Reports
  • Standard Operating Environment
Popular

Enhanced

Unlimited Support 24x7 + Security
$ 149 Monthly
  • Unlimited Remote + Onsite Support
  • 24 Hours Support - 7 Days a Week
  • Priority Response Times
  • Staff Onboarding + Offboarding
  • Microsoft 365 Administration
  • Cyber Security Awareness Training
  • EDR/Antivirus - Endpoint Protection
  • Secure Password Manager
  • DNS Filter Internet Protection
  • Cloud Hosted Email Security
  • Critical Software + Security Updates
  • Server Performance Monitoring
  • 24 x 7 System Monitoring + Alerts
  • Daily Backup Monitoring
  • Monthly Executive Reports
  • Standard Operating Environment