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Securing Sydney businesses since 2002
Duo multi-factor authentication rollout and management
Sydney and Western Sydney
Duo multi-factor authentication rollout and management
We implement and manage Duo MFA to reduce account takeover risk. Rollout is staged, supported, and aligned to your access model and business requirements.
Common scope
User logins
Admin accounts
VPN and remote access
Cloud apps
Minimum seats 10. Typical contract term is 12 months.
What this delivers
Practical access assurance
Reduced takeover risk
Consistent MFA coverage with controlled exceptions.
Better admin safety
Stricter policies for privileged and high-risk accounts.
Smoother rollout
Pilot rings, comms, and support reduce disruption.
Clear reporting
Adoption and exception visibility for managers.
Common integration targets
Microsoft 365
VPN and remote access
Admin portals
Line-of-business apps
What we implement
- Rollout design staged adoption with clear communications
- Policies risk-based enforcement and exception handling
- Privileged access stricter controls for admins and high-risk users
- Ongoing management onboarding, offboarding and change control
Where MFA fails in practice
- Shadow exceptions created under pressure and never removed
- Inconsistent coverage where some systems are left out
- Weak enrolment with poor user comms and support
- No reporting so adoption and risk remain unclear
Key facts
Scope summary
A concise summary of scope and service terms.
Coverage and engagement
- Area served Sydney and Western Sydney, with NSW coverage
- Client fit typically 10 to 200 seats
- Minimum seats 10
- Term typical contract term is 12 months
Service inclusions
- Duo MFA rollout and management
- Admin protection stricter policies for privileged accounts
- Change control new apps and new access paths
- Reporting adoption and exception visibility
Delivery model
A staged rollout that sticks
We start with risk-based scope, then roll out in rings, then harden admin pathways and remove exceptions.
1Scope
Confirm systems, user groups, and high-risk access paths. Define exceptions and approval rules.
2Roll out
Start with a pilot ring, then expand to wider groups. Provide clear comms and support.
3Harden
Apply stricter policies to privileged accounts and risky login patterns. Remove weak access paths.
4Maintain
Manage onboarding and offboarding, review exceptions, and report adoption and risk indicators.
FAQ
Duo MFA questions
What is Duo MFA
Duo adds a second factor to logins so stolen passwords alone are not enough. It is commonly used to reduce account takeover risk across cloud services, VPN and admin portals.
Is MFA required for Essential Eight alignment
MFA supports risk reduction for accounts and remote access. We use the Essential Eight, published by the Australian Cyber Security Centre, as a practical baseline for risk reduction.
How do you handle executives or low-friction requirements
We can apply risk-based policies and staged rollout. Any exceptions are documented, approved, and reviewed so they do not become permanent risk.
Do you protect admin accounts differently
Yes. Privileged accounts usually require stricter policies and stronger factors. We confirm the approach during onboarding based on your environment.
How long does rollout take
Many rollouts start with a pilot ring and expand over several weeks. Timing depends on user count, systems in scope, and the number of access paths.
Can you integrate with VPN and remote access
Yes. Duo is commonly used for VPN and remote access pathways. We confirm what is in scope and design an approach that fits your access model.
What happens if someone loses their phone
We support secure recovery procedures such as device re-enrolment and account verification. The process is documented as part of rollout communications.
Do you provide reporting
Yes. We provide visibility into adoption, exception handling, and policy posture so managers can understand coverage.
Make stolen passwords less useful
We will scope MFA coverage, roll out in rings, and keep exceptions controlled with reporting.
Minimum seats 10. Typical contract term is 12 months.
Managed IT Service Plans: Transparent Per-Seat Pricing
Three tiers built to suit different business risk profiles, growth goals, and support needs. All plans are backed by our Australian team and guaranteed SLAs.
Core
Essential managed IT support for smaller teams looking to move beyond break-fix IT and establish a secure foundation.
$89 per seat per month (ex GST)
Minimum 10 seats.
Growth
Enhanced support and security for growing organisations that rely heavily on IT and require comprehensive business-hours coverage.
$99 per seat per month (ex GST)
Minimum 10 seats.
Enhanced
Premium support and security for complex, high-risk, or always-on environments, including unlimited 24x7 support coverage.
$149 per seat per month (ex GST)
Minimum 10 seats.
Cybersecurity services in Sydney
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