CLOUD BACKUP

Cloud Backup & Disaster Recovery

Automated daily backups for servers, workstations, and Microsoft 365. Fast recovery when disaster strikes.

<13min

Avg Response

87%

First-Call Fix

24+

Years Experience

4.9

Google Rating

MANAGED BACKUP

Cloud Backup Solutions for Sydney Businesses

Automated cloud backup available as a managed add-on service. Independent, encrypted, and recoverable on demand. Priced from $149/mo per server.

Server Backup

Automated daily backup with offsite replication. Independent from your production environment for ransomware resilience. From $149/mo per server (500GB included).

Microsoft 365 Backup

Exchange, OneDrive, SharePoint and Teams backed up independently. Granular item-level recovery - individual emails, files, or folders. $8.95/mailbox/month.

Disaster Recovery

Cold standby server options for businesses where downtime tolerance is low. Defined RPO and RTO aligned to your risk profile. From $229/mo per server.

PROTECTION SCENARIOS

What Cloud Backup Protects Against

Your data faces multiple threats. Here is how managed backup addresses each one.

Ransomware

Restore clean versions of data and systems after an attack, without relying on luck or ad-hoc fixes.

Deletion

Recover files, folders, and Microsoft 365 items when something important is deleted or overwritten.

Server Failure

Recover critical workloads after hardware or OS failure, with options aligned to your required RTO.

Site Outage

Maintain operations through disruptions with disaster recovery options for key services.

BACKUP AS A SERVICE

Why Managed Backup Services Matter

Most businesses have some form of backup. The question is whether it is independent, tested, and recoverable when you actually need it. We see businesses with backup jobs that have been silently failing for months, retention policies that expired critical data, and Microsoft 365 configurations where deletion cascades to the backup.

As an Australian cloud backup provider, Milnsbridge operates backup as a managed service - not a set-and-forget product. We monitor backup health daily, handle alert triage, run automated restore testing where supported, and report on restore readiness so you know your data is actually recoverable.

This approach supports Essential Eight alignment (Strategy #8: Regular Backups) and strengthens ransomware resilience by keeping backup data independent from your production environment.

PLATFORM

Powered by Cove Data Protection

Backed by 24/7 proactive monitoring from our Sydney-based team.

Cloud-First Architecture

Milnsbridge uses Cove Data Protection, a cloud-first backup platform built for MSPs. Backups are encrypted with AES-256 and stored in secure, in-region data centres, supporting Australian data sovereignty requirements.

TrueDelta Efficiency

Cove uses TrueDelta, which sends only changed blocks to the cloud. N-able states this can be up to 60x more efficient than traditional image-based backups (vendor benchmark), helping reduce backup windows and bandwidth usage.

24/7 Australian Monitoring

Crucially, your backups are monitored 24/7 by Milnsbridge's Australian support team. We identify and fix failed jobs before they become compliance risks.

AES-256
Encryption Standard
60x
More Efficient*
24/7
Monitoring
AU
Data Centres

*Vendor benchmark comparison vs traditional image-based backup

Want to Know If Your Backups Are Actually Recoverable?

We will review your current backup setup, identify gaps, and show you what a managed solution looks like.

CASE STUDY

55-Minute Recovery from Total Loss

A North Sydney financial services firm was hit by CryptoLocker at 3:00 PM. Their previous tape backup would have taken 48 hours to restore.

Using Milnsbridge Backup + DR with Cove Standby Image technology, we booted a virtual replica of their infected server in the cloud.

"The 13-minute response time is not a marketing stat; it is reality. We were back online before 4 PM."

55m
Total Downtime
$38k
Est. Costs Saved
100%
Data Recovered
PRICING

Cloud Backup Plans

Predictable monthly pricing with Australian data hosting and 24/7 local support.

Managed Cloud Backup

$149 /mo per server
  • - 500GB storage included
  • - 3 Years retention history
  • - Fully automated offsite backup
  • - No onsite hardware required
  • - Monthly testing reports
  • - $80/additional 1TB/month

Setup: $1,495

Most Popular

Backup + Disaster Recovery

$229 /mo per server
  • - Everything in Cloud Backup
  • - Cold standby server included*
  • - Rapid deployment capability
  • - Complete server failure protection
  • - Ideal for Business Continuity
  • - $80/additional 1TB/month

Setup: $1,995

*Sizing confirmed during assessment

Microsoft 365 Backup

$8.95 /mailbox/month
  • - 7 Years retention history
  • - Backs up every 4 hours
  • - Exchange, OneDrive and SharePoint
  • - Australian data hosting
  • - Protects against accidental deletion
  • - Free remote onboarding

Setup: Included

All prices AUD ex GST.

CAPABILITIES

Platform Capabilities

Key features of the Cove Data Protection platform and what they mean for your business.

Capability What it means for your business
Immutable backups (Fortified Copies) Backup copies are designed to be resistant to modification/deletion, improving recoverability in ransomware scenarios
Offsite-first architecture Backups are stored off the local network, reducing risk from onsite incidents and simplifying recovery planning
Microsoft 365 backup Point-in-time recovery for Microsoft 365 data beyond basic native retention behaviour, supporting long retention needs
Reporting and verification Ongoing checks and reporting help confirm backups are running and highlight issues before you need to restore
Restore options Granular restore (items/files) and full-system recovery options support different RTO/RPO requirements
SERVICE LEVELS

Recovery Point and Time Objectives

How quickly can you recover, and how much data could you lose? These targets help you plan.

RPO (Recovery Point Objective)

Maximum data loss in case of incident

RPO Tier Applies To Frequency
15 minutes Critical workloads Every 15 min
Hourly General workloads Hourly
4 hours Microsoft 365 6x daily
Daily Archives Daily

RTO (Recovery Time Objective)

Target time to restore operations

Restore Type Target RTO Notes
Single file ~30 minutes Size dependent
M365 item ~60 minutes Mailbox items
Full server ~4 hours Image Restore
DR standby Varies* Per environment

*Confirmed during assessment based on environment and sizing

WHY MILNSBRIDGE

Trusted by Sydney Businesses Since 2002

24+

Years managing IT for Sydney businesses

<13min

Average response time

87%

First-call resolution rate

4.9

Google rating from real clients

Want to See How This Works for Your Business?

We'll assess your current setup and show you exactly what we'd change. No obligation.

SCOPE

Backup Solutions for Small Business

What is included

  • Backup monitoring - ongoing oversight and alert handling
  • Restore readiness - automated testing and reporting where supported
  • Retention - documented retention matched to your requirements
  • Microsoft 365 backup - independent backup where required
  • DR options - recovery approaches matched to downtime tolerance
  • Reporting - backup health visibility for owners and managers

What you will gain

  • Clear recovery paths documented and tested where supported
  • Reduced downtime through better restore readiness
  • Better ransomware resilience through independent backups
  • Visibility via monitoring and reporting
  • Options for DR based on downtime tolerance
  • Predictable pricing - no consumption surprises

Designed for businesses with 10 to 200 seats. Minimum 10 seats. Typical contract term is 12 months.

FAQ

Frequently Asked Questions

Where is my data stored?

Your backup data is stored in Australian data centres to support Australian data sovereignty and compliance requirements.

What does the free assessment include?

A call with a senior technician to review what needs protecting (servers and M365), your current coverage, and RPO/RTO targets.

How is this different from OneDrive or Dropbox?

Sync tools replicate changes including viruses. Backup creates immutable point-in-time recovery versions so you can roll back.

How often is Microsoft 365 backed up?

Microsoft 365 data is backed up every 4 hours (six times per day).

Can you restore individual files?

Yes. Granular restore is available for single files, folders, and selected items.

How fast can you recover data?

Depends on scope. Single files ~30 mins. Full servers ~4 hours. Standby servers confirmed during assessment.

What retention options are available?

Server backups retained up to 3 years. Microsoft 365 backups up to 7 years.

Is it protected against ransomware?

Yes. Cove supports immutable backup protection (Fortified Copies) to protect backups from modification.

Are there any hidden costs?

Pricing is a monthly fee plus a one-time setup. Additional storage is charged at a flat rate per TB.

What is the cost for restores?

Restorations are charged at time and materials at the 3rd level support rate.

Do I need a Managed IT plan?

Yes. Cloud Backup is only available to clients on a current Managed IT Services plan.

Where can I read full SLA terms?

Full terms are available on the Pricing and SLA page under the Cloud Backup section.

How long does Milnsbridge keep data?

Milnsbridge cloud-backup includes at least three years of retention history as standard, with options to extend.

Does Microsoft 365 still need backup?

Yes. Microsoft 365 has limited built-in retention. We back up Exchange, OneDrive, SharePoint and Teams independently.

Who is this service best suited for?

Designed for businesses with 10-200 staff that need predictable backup costs, Australian data hosting and 24/7 local support.

Is the data encrypted?

Yes. All backup data is encrypted in transit and at rest using AES-256 encryption for maximum security.

GET STARTED

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