Business

Why the decision to outsource key departments creates business success

When it comes to functionality, many businesses still seem to be hesitant to outsource key business functions such as IT Support, marketing, finance and HR. These departments are essential branches of any company, but what if they were getting in the way of business success? 

As a business owner at any one time your attention is divided into a number of different areas within the business, but this doesn’t necessarily have to be the case. The choice to outsource key departments is a growing business trend. It is estimated that 66% of small-medium sized businesses choose to outsource. 

Outsourcing is the decision to have third-parties manage specific business functions such as IT, marketing or HR. This consequently frees up internal resources, reduces overhead costs and can improve business functionality.

Why are business owners hesitant to outsource?

The initial decision to outsource can be a daunting one. There are a number of potential fears involved with outsourcing essential business functions. This may include lack of control or a lack of visibility. 

Alternatively, you may have had a bad experience with outsourcing in the past which could be affecting your decision to outsource. However, when you partner with a trustworthy third-party service provider like Milnsbridge MSP, these fears should not concern you. 

Outsourcing your IT support to Milnsbridge means you are still in control of business and IT decisions. Additionally, our onsite maintenance options and Australian-based helpdesk also provides unrivalled transparency between your business and us.

Business benefits of outsourcing

The benefits of outsourcing are numerous and far outweigh the potential downsides.

  • Predictable costs – Manage your overhead costs in these uncertain times with predictable pricing. Outsourcing to a third-party provider means that there will be some sort of contractual agreement between the two parties and thus a predictable ongoing cost to budget for.
  • More resources, more cost effective – For IT outsourcing, it is far cheaper to partner with a Managed Services Provider than hire just one in-house IT professional. You also receive a team of engineers, service desk technicians, salespeople and repair technicians. The money saved through outsourcing can be reinvested into new business projects.
  • Consistency – The looming Great Resignation means that you may spend time on costly rehiring and reshuffling of staff. Outsourcing key business functions means that despite employment trends, you will always have a team at your fingertips.
  • Refocus, reprioritise – Perhaps the biggest benefit of outsourcing is the ability to refocus and reprioritise within your business. Again, finance, HR and IT are important functions to any business. But they all require a certain level of attention that may mean business growth and projects are being not being prioritised.
  • Repurpose internal resources – Outsourcing key departments is also an opportunity for untapped potential. When you outsource projects and responsibilities, internal people and resources can be repurposed for new projects.

 

Top reasons businesses gave for choosing to Outsource. Credit: Intellisoft.

IT outsourcing is a recipe for success

As a Managed Service Provider, Milnsbridge IT has been providing IT outsourcing for 21 years to businesses all across Sydney. IT support can often be an afterthought or something that is only paid attention to when disaster strikes. However, there are numerous benefits to outsourcing your IT:

  • Scalability – Scale the level of support based on budget and need.
  • Business growth – When your IT excels, so do you. Don’t be bogged down by old infrastructure or out-of-date practices.
  • Peace of mind – 1 in 3 Australian businesses face the threat of a security breach. Run your business with peace of mind knowing that a team of IT professionals are watching over your business 24x7x365.
  • Competitive edge – Outsourcing your IT also gives your business a competitive advantage over those with in-house IT. You have a team at your fingertips, implementing the newest and safest IT practices to keep your business running smoothly, achieving targets and completing projects.

If you’re interested in outsourcing your IT or switching IT providers, call Milnsbridge today on 1300 300 293 to speak to one of our friendly engineers.

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