When you partner with Milnsbridge Managed Services you leave the information technology hassles to us so you can do what you do best
Our monthly fixed cost managed it support service allows your company to consistently stay on budget and plan ahead without any surprises
Keep your business protected and running smoothly with Milnsbridge’s enterprise IT security approach, top managed services & managed IT Solutions
Maintain peak performance and operational efficiency with industry leading Managed IT Service based in Sydney backing your business
Milnsbridge has been delivering IT services from Sydney since 2002. We’re not a national franchise or a faceless call centre. Our team is based in Sydney CBD and Penrith, and we’ve been supporting local businesses through every technology shift since.
We don’t just promise fast response times — we publish our live service performance on our website, drawn from actual ticket data. If we’re not meeting our targets, you’ll know before we do. That’s accountability, not marketing.
Core at $89, Growth at $99, Enhanced at $149 — per seat, per month, ex GST. Every plan has a clear schedule of what’s included. New installations, projects, and configuration of new equipment are quoted separately so there are never surprise charges.
Every support call is answered by our Sydney team. No offshore triage, no scripts, no runaround. When your people call, they talk to someone who can actually help.
Cyber security is built into the foundation of every plan. All plans include endpoint detection and response, email security, and patching. Growth and Enhanced add password management, DNS filtering, and security awareness training. MFA, backups, and formal Essential Eight assessment and uplift are available as separate services quoted to your needs.
Three tiers built to suit different business risk profiles, growth goals, and support needs. All plans are backed by our Australian team and guaranteed SLAs.
Your team gets direct access to our Sydney-based service desk via phone, email, or our client portal. First and second level issues are handled directly by our help desk team, with complex infrastructure and cloud issues escalated to our in-house engineering team. Response times are SLA-backed and published on our live metrics dashboard.
We monitor your endpoints, servers, network devices, and cloud services 24/7/365 across all plans. Our monitoring platform tracks system health, performance, disk space, patch status, security agent status, and backup success. When something triggers an alert, our team investigates and resolves it — often before your staff notice a problem.
Keeping systems patched is one of the most effective security controls available. We manage operating system and third-party application patching on a structured schedule. Critical security patches are fast-tracked. Patching cadence is aligned to Essential Eight recommendations, giving you compliance benefits alongside security.
All plans include endpoint detection and response (EDR) and cloud-hosted email security as standard. Growth and Enhanced plans add a secure password manager, DNS filter internet protection, and cyber security awareness training. MFA, application control, and cloud backups are available as separate services scoped to your environment.
Daily backup monitoring is included across all plans. We verify your backups are completing successfully and alert on failures. Your data — endpoints, servers, Microsoft 365 — is protected with defined recovery objectives appropriate to your business requirements.
Every client receives monthly executive reports covering IT health, ticket trends, and security posture. We work with you on technology roadmapping, annual budgeting, and lifecycle planning so there are no surprises — just a clear path forward that aligns IT investment with business goals.
Transparency is key to a successful partnership. As Sydney’s leading Managed IT provider, we publish our live support metrics to demonstrate the reliability of our Australian-based service desk.
Your analysts are mid-deal, your partners need secure access from anywhere, and a single IT outage could stall a transaction worth more than your annual overhead. PE firms can’t afford IT that’s merely adequate.
Milnsbridge manages the full IT environment for private equity firms across Sydney — endpoints, Microsoft 365, secure file sharing, and communications infrastructure — so you don’t need to hire for it.
Endpoint management, M365 admin, and encrypted collaboration for deal teams and fund administration.
EDR, email threat protection, and DNS filtering defending sensitive deal data and investor communications.
Monthly IT health and security reports designed for partners — concise, relevant, and audit-ready.
Local help desk that understands the urgency and confidentiality private equity demands.
Your teams are spread across project sites, depots, and head office — and they all need reliable IT. Downtime on a project site isn’t just frustrating, it’s expensive.
Milnsbridge has supported Sydney construction and civil firms for over two decades. We manage hybrid environments where field teams need secure connectivity while head office runs resource-heavy CAD, BIM, and modelling platforms including Revit, Civil 3D, and 12d Model.
Provisioning, configuration, and ongoing support for CAD, BIM, and 3D modelling environments.
Secure access to project files, email, and collaboration tools from any site.
Add or remove seats as project teams grow and wind down — no lock-in after the first 12 months.
Defined RPO/RTO targets protecting design files, survey data, geotechnical reports, and tender documents.
If your business supplies to the Australian Department of Defence, cyber security isn’t optional. The DISP and Essential Eight framework set the bar — and your IT provider needs to help you meet it, not just talk about it.
Milnsbridge delivers Essential Eight aligned managed IT for Sydney businesses from 10 to 200 seats. Our managed services provide the operational foundation — endpoint protection, patching, and monitoring — while MFA, backups, and formal E8 assessment and uplift are available as separate engagements scoped to your requirements.
Baseline your current maturity across all eight strategies and build a prioritised remediation plan.
Practical guidance on meeting Defence Industry Security Program requirements for your IT environment.
Controlled access, encryption, and data handling aligned to defence expectations.
Documented evidence of security controls, patching compliance, and incident response for contract bids.
Our service desk is staffed by a local team ready to provide remote and onsite assistance. All first and second level cases are handled directly, with complex issues escalated to our in-house engineering team.
Enterprise-grade EDR protecting your endpoints against malware, ransomware, and spyware — deployed and managed as standard across all plans.
All managed devices are monitored around the clock. Our platform tracks system health, performance, and security agent status — most issues are detected and resolved before your team notices.
Password management, DNS filtering, and security awareness training included in Growth and Enhanced plans. All plans include EDR and email security as standard.
We manage OS and third-party application patching on a structured schedule. Critical security patches are fast-tracked. No more pop-ups telling your team to update.
Cloud-managed email filtering eliminates spam and email-borne threats before they reach your mailbox. Your team can manage their own quarantine and whitelists.
Senior engineers available for onsite support anywhere in Sydney on a daily, weekly, fortnightly, or fixed monthly basis.
We handle all Microsoft updates including critical security patches, approved by your dedicated technician and aligned with your visit schedule.
VPN access, Wi-Fi, WFH setup with onsite and remote support. Secure remote working platform so your team stays productive from anywhere.
Every business laptop or desktop we install has a fixed price fee including onsite installation anywhere in Sydney. Volume discounts available.
Our monitoring agents work 24 hours a day to detect common problems and automatically commence repairs before they escalate.
A comprehensive monthly overview covering every support case, monitoring actions, backup status, warranties, and benchmarking statistics.
We partner with leading platforms to deliver managed IT, cyber security, and cloud services. These are the tools we trust to protect and power your business.
AI-powered endpoint protection and EDR across servers, workstations, and laptops to stop threats in real-time.
Endpoint protectionAdvanced anti-phishing, malware blocking, and account takeover protection for Microsoft 365 mailboxes.
Email securityStops domain spoofing and email impersonation by enforcing strict DMARC policies, ensuring your emails actually land in inboxes.
Managed DMARCUser-friendly but rigorous MFA for VPNs, Microsoft 365, and critical line-of-business applications.
Duo MFAConditional access policies and secure single sign-on (SSO) management for the modern workplace.
Cyber Security ServicesEnterprise-grade password vaults for securely storing and sharing business credentials.
Cyber Security ServicesZero Trust application whitelisting and ring-fencing to block ransomware and unauthorized software.
ThreatLocker application controlInteractive security awareness training and simulated phishing campaigns to educate staff and reduce human risk.
Cyber Security ServicesThe industry standard for business productivity: Teams, Exchange Online, SharePoint, and Office apps.
Microsoft 365Complete cloud-to-cloud backup for Microsoft 365 (Exchange, OneDrive, SharePoint, and Teams) with extended retention.
Microsoft 365 backupAutomated device deployment and policy enforcement to keep Windows and macOS fleets compliant.
Managed IT ServicesNext-generation perimeter firewalling, IPS, and secure VPN connectivity for offices.
Managed FortiGateProtects users from malicious websites and phishing links at the DNS layer, regardless of location.
Cyber Security ServicesScalable, managed wireless networks and switching for high-performance office connectivity.
Managed Wi-Fi ServicesEnterprise-grade networking and edge switching for larger offices and critical sites.
HP NetworkingBackup and disaster recovery for physical servers, workstations, and critical business data.
Backup and recoveryEnterprise-grade ProLiant server hardware for virtualization and critical on-premise workloads.
HP Server HardwareDesktop and notebook hardware platforms for end users across all business functions.
HP Hardware
Our track record shows that we do what we promise, operate with transparency and are fully invested in forming long-term relationships where we provide the right Monthly IT services Sydney wide, solutions & support plans small businesses need to flourish.
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