Microsoft 365 Backup

Securing Sydney businesses since 2002

Microsoft 365 Backup for small business

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Sydney and Western Sydney

Microsoft 365 Backup for small business

Independent Microsoft 365 backup so you can recover mail, files and collaboration data when deletions, corruption or ransomware impact the tenant.

Typical coverage

Exchange OneDrive SharePoint Teams
Book a consult Download the baseline checklist

Minimum seats 10. Typical contract term is 12 months.

Service highlights

Backup that is separate from Microsoft retention

1Retention built for recovery

Long-term retention and point-in-time recovery options for common business scenarios.

2Fast restores when it matters

Restore individual items or broader datasets depending on impact and urgency.

3Managed oversight

We manage the backup service, review results, and assist with recovery when required.

What Microsoft 365 Backup protects

  • Accidental deletion users remove items and later need them back
  • Sync errors corrupted or overwritten files replicate quickly
  • Ransomware encrypted content needs point-in-time recovery
  • Offboarding retain and recover former user data safely

Where businesses get caught

  • Assuming retention equals backup retention is not a full recovery strategy
  • Limited restore capability recovering specific items can be slow or incomplete
  • No separation tenant-wide events can impact the same data boundary
  • No test process restores are only attempted during an incident

Key facts

Scope summary

A concise summary of scope and service terms.

Coverage and engagement
  • Area served Sydney and Western Sydney, with NSW coverage
  • Client fit typically 10 to 200 seats
  • Minimum seats 10
  • Term typical contract term is 12 months
Service inclusions
  • Microsoft 365 Backup independent backups for core services
  • Coverage Exchange, OneDrive, SharePoint and Teams
  • Recovery support restore assistance when required
  • Ongoing oversight managed service delivery and checks

Delivery model

Set up once, then prove recoverability

We scope coverage, establish retention, validate access and restore pathways, then keep the service managed over time.

1

Scope and configure

Confirm what is protected, set retention expectations, and validate service access.

2

Validate recovery

Confirm that restores are possible for the most common business scenarios.

3

Manage and support

Monitor service results and assist with recovery when incidents or deletions occur.

FAQ

Microsoft 365 Backup questions

+Is Microsoft 365 retention the same as backup

No. Retention helps manage data lifecycle within the tenant. Backup provides independent copies and restore controls designed for recovery scenarios.

+What does Microsoft 365 Backup cover

Typical coverage includes Exchange, OneDrive, SharePoint and Teams. We confirm the exact scope during onboarding.

+Can you restore a single email or file

Yes. Restore options commonly include item-level and broader restores depending on the situation and the data source.

+What events typically drive restores

Common events include deletions, sync issues, mailbox clean-ups, offboarding requirements, and ransomware or corruption incidents.

+Do you help during an incident

Yes. We support restore actions and recovery planning as part of managed service delivery.

+How do you set retention expectations

We confirm your business requirements and establish a retention approach that fits your operational and compliance needs.

+Does this help with Essential Eight alignment

Backup and recovery capability supports risk reduction. We use the Essential Eight, published by the Australian Cyber Security Centre, as a practical baseline for risk reduction.

+How do we get started

We confirm scope, configure the service, validate restore pathways, and then transition to managed delivery with reporting.

Protect Microsoft 365 data with independent backup

We will confirm scope, set retention expectations, and ensure you can recover quickly when issues occur.

Minimum seats 10. Typical contract term is 12 months.

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Managed IT Service Plans: Transparent Per-Seat Pricing

Three tiers built to suit different business risk profiles, growth goals, and support needs. All plans are backed by our Australian team and guaranteed SLAs.

Core
Essential managed IT support for smaller teams looking to move beyond break-fix IT and establish a secure foundation.
$89 per seat per month (ex GST)
Minimum 10 seats.
Growth
Enhanced support and security for growing organisations that rely heavily on IT and require comprehensive business-hours coverage.
$99 per seat per month (ex GST)
Minimum 10 seats.
Enhanced
Premium support and security for complex, high-risk, or always-on environments, including unlimited 24x7 support coverage.
$149 per seat per month (ex GST)
Minimum 10 seats.
View Full Pricing Overview View Pricing & SLA Details
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