Duo MFA

Securing Sydney businesses since 2002

Duo multi-factor authentication rollout and management

Sydney and Western Sydney

Duo multi-factor authentication rollout and management

We implement and manage Duo MFA to reduce account takeover risk. Rollout is staged, supported, and aligned to your access model and business requirements.

Common scope

User logins Admin accounts VPN and remote access Cloud apps

Minimum seats 10. Typical contract term is 12 months.

What this delivers

Practical access assurance

Reduced takeover risk

Consistent MFA coverage with controlled exceptions.

Better admin safety

Stricter policies for privileged and high-risk accounts.

Smoother rollout

Pilot rings, comms, and support reduce disruption.

Clear reporting

Adoption and exception visibility for managers.

Common integration targets

Microsoft 365 VPN and remote access Admin portals Line-of-business apps

What we implement

  • Rollout design staged adoption with clear communications
  • Policies risk-based enforcement and exception handling
  • Privileged access stricter controls for admins and high-risk users
  • Ongoing management onboarding, offboarding and change control

Where MFA fails in practice

  • Shadow exceptions created under pressure and never removed
  • Inconsistent coverage where some systems are left out
  • Weak enrolment with poor user comms and support
  • No reporting so adoption and risk remain unclear

Key facts

Scope summary

A concise summary of scope and service terms.

Coverage and engagement
  • Area served Sydney and Western Sydney, with NSW coverage
  • Client fit typically 10 to 200 seats
  • Minimum seats 10
  • Term typical contract term is 12 months
Service inclusions
  • Duo MFA rollout and management
  • Admin protection stricter policies for privileged accounts
  • Change control new apps and new access paths
  • Reporting adoption and exception visibility

Delivery model

A staged rollout that sticks

We start with risk-based scope, then roll out in rings, then harden admin pathways and remove exceptions.

1Scope

Confirm systems, user groups, and high-risk access paths. Define exceptions and approval rules.

2Roll out

Start with a pilot ring, then expand to wider groups. Provide clear comms and support.

3Harden

Apply stricter policies to privileged accounts and risky login patterns. Remove weak access paths.

4Maintain

Manage onboarding and offboarding, review exceptions, and report adoption and risk indicators.

FAQ

Duo MFA questions

+What is Duo MFA

Duo adds a second factor to logins so stolen passwords alone are not enough. It is commonly used to reduce account takeover risk across cloud services, VPN and admin portals.

+Is MFA required for Essential Eight alignment

MFA supports risk reduction for accounts and remote access. We use the Essential Eight, published by the Australian Cyber Security Centre, as a practical baseline for risk reduction.

+How do you handle executives or low-friction requirements

We can apply risk-based policies and staged rollout. Any exceptions are documented, approved, and reviewed so they do not become permanent risk.

+Do you protect admin accounts differently

Yes. Privileged accounts usually require stricter policies and stronger factors. We confirm the approach during onboarding based on your environment.

+How long does rollout take

Many rollouts start with a pilot ring and expand over several weeks. Timing depends on user count, systems in scope, and the number of access paths.

+Can you integrate with VPN and remote access

Yes. Duo is commonly used for VPN and remote access pathways. We confirm what is in scope and design an approach that fits your access model.

+What happens if someone loses their phone

We support secure recovery procedures such as device re-enrolment and account verification. The process is documented as part of rollout communications.

+Do you provide reporting

Yes. We provide visibility into adoption, exception handling, and policy posture so managers can understand coverage.

Make stolen passwords less useful

We will scope MFA coverage, roll out in rings, and keep exceptions controlled with reporting.

Minimum seats 10. Typical contract term is 12 months.

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Managed IT Service Plans: Transparent Per-Seat Pricing

Three tiers built to suit different business risk profiles, growth goals, and support needs. All plans are backed by our Australian team and guaranteed SLAs.

Core
Essential managed IT support for smaller teams looking to move beyond break-fix IT and establish a secure foundation.
$89 per seat per month (ex GST)
Minimum 10 seats.
Enhanced
Premium support and security for complex, high-risk, or always-on environments, including unlimited 24x7 support coverage.
$149 per seat per month (ex GST)
Minimum 10 seats.

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