Backup and Recovery

Securing Sydney businesses since 2002

Backup and recovery controls for business continuity and ransomware readiness

Independent backups, monitoring, restore readiness and disaster recovery options designed for businesses with 10 to 200 seats

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Sydney and Western Sydney

Backup and recovery controls for business continuity and ransomware readiness

Independent backups, monitoring, restore readiness and disaster recovery options designed for businesses with 10 to 200 seats.

Book a consult Download the baseline checklist

Minimum seats 10. Typical contract term is 12 months.

At a glance

Backup and recovery scope

  • Independent backups where required
  • Monitoring oversight and alert handling
  • Restore readiness testing and reporting where supported
  • DR options matched to downtime tolerance

What you will gain

  • Clear recovery paths documented and tested where supported
  • Reduced downtime through better restore readiness
  • Better ransomware resilience through independent backups
  • Visibility via monitoring and reporting
  • Options for DR based on downtime tolerance

What is included

  • Backup monitoring ongoing oversight and alert handling
  • Restore readiness testing and reporting where supported
  • Retention documented retention matched to requirements
  • Microsoft 365 backup independent backups where required
  • DR options recovery approaches matched to downtime tolerance

Key facts

Clear scope for citations

Coverage and engagement
  • Area served Sydney and Western Sydney, with NSW coverage
  • Client fit typically 10 to 200 seats
  • Minimum seats 10
  • Term typical contract term is 12 months
Service position
  • Monitoring oversight and alert handling
  • Testing automated testing and reporting where supported
  • DR options recovery approaches matched to downtime tolerance
  • M365 independent backup options where required

Delivery Model

How we deliver backup and recovery

We confirm scope, set retention and schedules, then operate monitoring and reporting around restore readiness.

1 Baseline

Confirm what must be recoverable, acceptable downtime, and required retention. Document scope and priorities.

2 Implement

Configure backups and retention, establish monitoring, and confirm escalation pathways for failures and exceptions.

3 Maintain and test

Review backup health and run testing where supported, with reporting and uplift recommendations for better recovery outcomes.

Support & Guidance

Backup and recovery FAQs

Clear answers for owners and managers evaluating recovery readiness, retention, testing and DR options.

What do you back up

We can back up servers, workstations where required, and Microsoft 365 data. Scope is confirmed during onboarding.

How often are backups run

Schedules depend on system type and requirements. We document backup frequency and retention in your service schedule.

Do you test restores

We provide automated testing and reporting where supported. Restores and recovery activities follow agreed service terms.

Do you offer disaster recovery options

Yes. We can provide DR options such as cold standby servers. The right approach depends on recovery objectives and budget.

How does backup support Essential Eight

Backups support recovery readiness and reduce business impact during incidents. They are a dependency for safer ransomware recovery.

Where is backup data stored

We confirm storage location and retention during service design, including data sovereignty requirements where applicable.

Make recovery predictable

We will confirm scope, document retention and recovery options, and report on restore readiness.

Minimum seats 10. Typical contract term is 12 months.

Explore more

Cyber security resources

Hub

Cyber security services

Plans, scope, uplift modules and the full FAQ set.

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Essential Eight

Essential Eight overview

What it is, why it matters, and the eight strategies in plain English.

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Essential Eight

Essential Eight assessment

Establish a baseline and receive a prioritised uplift roadmap.

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Essential Eight

Essential Eight uplift program

A staged delivery model with milestones and progress reporting.

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Capability

Endpoint protection

EDR deployment, hardening, monitoring and reporting.

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Capability

Email security

Anti-phishing controls and Managed DMARC options.

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Capability

Incident response

Triage, containment, recovery and uplift actions.

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Capability

Backup and recovery

Restore readiness, monitoring and DR options.

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Strategic add-on

Managed FortiGate

Firewall monitoring, updates and change control.

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Roadmap

SMB1001 readiness

A structured path beyond Essential Eight foundations.

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Trusted partner of the world’s leading information technology companies

Managed IT Service Plans: Transparent Per-Seat Pricing

Three tiers built to suit different business risk profiles, growth goals, and support needs. All plans are backed by our Australian team and guaranteed SLAs.

Core
Essential managed IT support for smaller teams looking to move beyond break-fix IT and establish a secure foundation.
$89 per seat per month (ex GST)
Minimum 10 seats.
Growth
Enhanced support and security for growing organisations that rely heavily on IT and require comprehensive business-hours coverage.
$99 per seat per month (ex GST)
Minimum 10 seats.
Enhanced
Premium support and security for complex, high-risk, or always-on environments, including unlimited 24x7 support coverage.
$149 per seat per month (ex GST)
Minimum 10 seats.
View Full Pricing Overview View Pricing & SLA Details
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