With offices in the Sydney CBD & Emu Plains/Penrith our Managed Services HelpDesk is staffed by a team of experts ready to provide you remote assistance when you need it. IT Support is available 24 hours a day, 7 days a week (excluding Christmas). All first and second level cases are managed directly by the HelpDesk, with cloud services and third level and beyond cases being escalated to our in-house Engineering team.

More appropriately called Endpoint Detection and Response (EDR) Security today, the humble AntiVirus software now provides an extensive array of features including AV, Malware, Spyware and Ransomware protection. Endpoint Security also provides free website filtering in real time to help protect your systems inside and outside of your network by blocking inappropriate access. We supply, install and support our Endpoint Security suite at not additional cost to you as part of the program.

All key managed computers are monitored with management agents sending alerts directly to our Service Desk watching over your network 24×7. Most system issues are discovered, alerted and fixed long before a problem exists.

Over 21 years of experience has allowed us to develop a very comprehensive Managed CyberSecurity Service. Milnsbridge uses Keeper Password Manager which provides a secure password manager for business. Keeper allows for separate password vaults for business and personal passwords to ensure secure cloud computing.

In addition to ensuring all Microsoft patches are up to date we also update a large range of 3rd Party (Non-Microsoft) applications. No more annoying pop-up messages telling you to update anymore. Examples of 3rd Party software updated includes Adobe Acrobat, Java, iTunes, and browsers like Firefox and Chrome are also automatically updated to help keep you secure.

Besides getting rid of all the annoying spam, we also eliminate most other email-borne threats before they even reach your mailbox. Best of all, your staff can manage their own quarantine and whitelists. Another inclusion of our plans we’ll supply, configure, and support at no additional cost.