Take the headaches out of managing your small business computer network – choose an IT Company Sydney businesses trust
Our monthly cost effective IT support plans allow your business to consistently stay on budget and plan ahead without any surprises
Keep your business protected and running smoothly with Milnsbridge’s multilayered managed IT security approach
Maintain peak performance and efficiency with one of the leading IT companies in Sydney backing your business
5 Star Google & Facebook reviews
Is there anything these guys can’t do? That question was really rhetorical because anyone who has used their service obviously knows the answer is NO! they are our “go to” when we want to tell our computers “where to go” they take the stress out of it all and just get the job done!
When it comes to outsourced IT providers, Milnsbridge are the Melbourne Storm – professional, well-oiled, and clinical in everything they do.
Always looking sharp in their trendy red polos, they’ve saved my laptop many a time from a kernel panic or blue screen of death. Thanks to Tim, Mitch, Michael, Cooper and all the team for supporting our business all these years.
Milnsbridge have been a breath of fresh air. Always immediately available whether it’s responding to an email request or calling up their hotline, you always get a high-quality IT specialist who doesn’t finish up with you until your problem is solved. I would definitely recommend Milnsbridge to any small or large business operator – I have already recommended them to my old employer
Thank you to the Milnsbridge team for always saving my digital bacon!
We have been using their services for many years now, the staff are patient, knowledgeable and provide the highest level of customer care.
You can guarantee your phone call will be answered promptly by one of their friendly team members who will go above and beyond to solve your IT issues swiftly.
Not all superheroes wear capes!
Sensational support and service.
Friendly and reactive team, very effective and highly knowledgeable in their field. Their job is to make sure your IT systems are working and that’s what they do best! They are dynamic and proactive in their approach; they make sure each solution is tailored for our business needs.
It’s a pleasure working with such professionals
Most IT companies I have dealt with in the past do not compare to Milnsbridge whatsoever. The high level of support shown (with lots of enthusiasm might I add) and the “nothing is too much trouble” attitude are just a few things that make Milnsbridge stand out from the rest.
They’re a part of our family and we have enjoyed working close with them and will enjoy working close with them in the future. Highly recommend!
These guys do an absolute stellar job at managing all of our business IT needs. They are always on the ball and do not need to be asked twice to take care of any issues that arise. They are professional and courteous at all times. Highly recommended.
The Milnsbridge team have a rare combination of quality customer service, extensive and up-to-date industry knowledge and the ability to implement services with both speed and precision. This, along with their willingness and drive to provide on-going, quality support and their dedication to customer satisfaction is the reason I don’t hesitate to rave about them to anybody who will listen. Highly recommended. Thanks for the great service!
I have worked with Milnsbridge over the last 7 years. Their support to our company across our different sites and with a number of implementation projects, has been invaluable over this time. I highly recommend (John) Robb and his knowledgeable Team.
Milnsbridge always assist promptly with any matter that we encounter in our company. They are very knowledgeable and have a high standard of customer service levels. I would recommend their IT Services to anyone any day!
The team are great and only too happy to assist. They are professional but friendly at the same time. Since coming on board, they have made my life easier by freeing up my time and dealing with staff’s issues directly rather than coming through me.
We use Milnsbridge for all our IT support.
I have found Milnsbridge staff to be very helpful and experienced for all my IT related issues.
I would have no hesitation in recommending Milnsbridge to other companies.
Keep up the good customer service.
The team at Milnsbridge are so great to have on the end of the phone whenever there’s an IT disaster, problem or conundrum! Professional and efficient, they are always friendly, patient and helpful! They look after our whole school and it’s great to know we can count on them!
The Milnsbridge team are always super helpful and prompt to resolve any issues or answer questions.
I had an issue with some of my programs recently and they kept investigating until the problem was completely resolved, but at the same time they were flexible with me and made sure I didn’t have any downtime.
Milnsbridge are amazing! They manage our school’s IT requirements and consistently go above and beyond to deliver the highest level of service. I would highly recommend Milnsbridge.
Milnsbridge are fantastic! They recently completed our computer (hardware) upgrade and provide on-going to support to our legal office (20+ users). The transition was seamless and efficient. Their on-call support is always reliable and effective.
The Milnsbridge team are excellent. I have many questions because I am old and not very tech savvy. I don’t like updating my computer and frequently refuse to do this. The team are very patient with me and answer all of my requests with genuine care. They give no indication that they quite possibly laugh at my silly questions or tear their hair out with exasperation when they have left the staffroom.
They are quite the best IT team I have worked with. I highly recommend them.
Milnsbridge are always prompt, friendly and professional. Mitchell solved the issue efficiently and effectively and I am very satisfied. I would add that Milnsbridge always go above and beyond to deliver the highest quality service to their customers and are never too busy to help me whenever I need it, no matter how big or small the job is.
Since our company has been with Milnsbridge, we’ve never been happier. Every time we have logged a call for help, the response has been instant, and problems fixed straight away. The staff we have dealt with and so helpful and nice. Absolutely brilliant!
Milnsbridge helpdesk is always very professional
and patient. A pleasant experience when one
feels vulnerable when the technology is not
working… Thanks heaps Justin.
We use the services of Milnsbridge Managed IT Services to manage all our IT needs for our company for many years and have found them to go over and above in customer service and have become a part of the family. They have a team of helpdesk support and onsite engineers who are skilled and professional. I would highly recommend calling and engaging their services as I’m sure you won’t be disappointed.
Milnsbridge has been outstanding with their service for our business, we couldn’t recommend this team enough.
Wonderful quick service, very patient and knowledgeable. It’s great to have specialists on call that we know we can rely on.
Very helpful and friendly people, high knowledge of IT services.
Milnsbridge fixed the problem straight away which
was fantastic because I didn’t have the time to
chase up the codes and sort it our from this end.
They were very pleasant to deal with.
Milnsbridge are a pleasure to deal with
Let’s Get Started
Get in touch today and speak with one of our friendly staff. We can help choose the best monthly information technology support packages from our large range of services with you.
How much IT support does your business need to make sure all your staff and resources are achieving their maximum productivity? As the leading Managed IT Services provider in Sydney Milnsbridge offer 3 streamlined monthly support plans. Cloud services and cloud solutions experts.
From $39 user
Make IT support simple with our Gold Support plan. Effective IT support services are vital to keeping your staff productive and helping your business to grow and thrive. With a generous support allowance included, our Gold IT Support plan is ideal for those looking for the best IT support companies for their business.
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From $59 user
A comprehensive, all-inclusive managed IT services including all your IT support needs. With unlimited remote and onsite support, an included bi-monthly onsite maintenance visit and a host of inclusions our Platinum IT Managed Services Plan ensures your business achieves and surpasses its strategic objectives.
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Scheduled Onsite IT Support and Maintenance options are also available. Choose from bi-monthly, monthly, fortnightly or weekly onsite visits from a reliable and Microsoft Gold Certified IT Company.
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BENEFITS OF WORKING WITH SYDNEY’S BEST IT COMPANY
As an experienced & established IT service company, businesses can enjoy the one stop shop benefits offered by Milnsbridge including increased security, top customer service, predictable budgets, and fast response time
100% Local HelpDesk Support
Based in Emu Plains at the foot of the Blue Mountains our industry leading IT HelpDesk is staffed by a team of friendly and helpful technicians ready to provide you assistance when you need it. IT Support is available 24 hours a day, 7 days a week (excluding Christmas). All first and second level cases are managed directly by the HelpDesk, with third level and beyond cases being escalated to our in-house Engineering team.
NextGen AntiVirus Software
More appropriately called Endpoint Detection and Response (EDR) Security today, the humble AntiVirus software now provides an extensive array of features including AV, Malware, Spyware and Ransomware protection. Endpoint Security also provides free website filtering to help protect your systems inside and outside of your network by blocking inappropriate access. We supply, install and support our Endpoint Security suite at not additional cost to you as part of the program.
24×7 System Monitoring
All key managed IT services are monitored with management agents sending alerts directly to our Service Desk watching over your network 24×7. Most system issues are discovered, alerted and fixed long before a problem exists.
Managed IT Security
Nearly 20 years of experience has allowed us to develop a very comprehensive Managed IT Security Service. All users receive Milnsbridge Passportal which provides a secure password manager for business. Passportal allows for separate password vaults for business and personal passwords.
Business IT Company
Dedicated to supporting small companies in Sydney, New South Wales, including legal practices, real estate offices, medical practices, manufacturers, financial industry, and software companies. Milnsbridge has been delivering services to Sydney businesses for nearly 20 years. We aim to be the best small business IT support company in Australia.
3rd Party Software Updates
In addition to ensuring all Microsoft patches are up to date we also provide access to the latest updates for 3rd Party (Non-Microsoft) applications. No more annoying pop-up messages telling you to update anymore. Examples of 3rd Party software updated includes Adobe Acrobat, Java, iTunes, and browsers like Firefox and Chrome are also automatically updated to help keep you secure.
Spam Titan Protection
Besides getting rid of all the annoying spam, we also eliminate most other email-borne threats before they even reach your mailbox. Best of all, your staff can manage their own quarantine and whitelists. Another inclusion of our plans we’ll supply, configure, and support at no additional cost.
Onsite IT Maintenance Visits
Our team of professional and friendly Senior Engineers can be scheduled to provide onsite IT support anywhere in Sydney based on a daily, weekly, fortnightly or monthly frequency. Scheduled maintenance visits provide your business with the certainty of having an onsite IT Services Company you can depend on.
Automated Microsoft Update Management
We take care of all Microsoft updates including critical security updates and general software updates. Updates are personally approved by your dedicated IT Technician in conjunction with your onsite visit schedule to help provide a smooth and seamless updating experience.
Work From Home Support
Every Business needs the flexibility to deliver reliable work from home solutions for their employees. VPN Access, WFH Setup with onsite and remote support. Our Secure Remote Working Platform all help to increase productivity.
No need for custom software development or new mobile apps when WFH is setup correctly.
Fixed Price PC Installs
Every HP Business laptop or desktop we install has a fixed price install fee, including onsite installation anywhere in Sydney, so you know exactly what the costs are going to be, allowing you to take comfort in knowing there will be no additional installation charges. Extra discounts are provided for multiple installations to save you even more.
Self Healing 24 Hours a Day
Why wait for something to break or for someone to notice a problem when it could already have been fixed? There are a lot of different types of problems that can develop, but over time some problems tend to reappear and can easily be fixed automatically. Our Monitoring Agents are working 24 hours a day to detect problems and when they do we’ll immediately commence a Self Healing repair for the most common problems.
You’ll receive an Executive Summary report every month detailing every support case, all monitoring actions, managed backup successes/fails, system numbers, warranties, and benchmarking statistics to see how your business is performing.
No Lock-in Contracts
We’re so sure you’ll love our Managed IT Services we don’t see a need for lengthy lock-in contracts. If you’re not happy all we ask for is 30 days notice.
Customer Service Rating
Our track record shows that we represent the best managed services provider in Sydney Australia that you can rely on and are fully invested in forming long-term relationships where we provide the right Managed IT Services for your business to flourish
Percentage of cases responded to within 1 hour
Percentage of cases resolved within 1 hour
2020 Winner Solarwinds MSP of the Year – ANZ
1300 300 293
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